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SAP Learning

Discover SAP Sales Cloud

via SAP Learning

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Overview

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In this course you will learn about SAP Sales Cloud from a business user’s perspective. This will include sales business processes, including topics such as lead management, opportunity management, quotation management, sales contracts, Add ons and more.

Syllabus

  • Aligning SAP Sales Cloud with the CX Portfolio and the Sales Cycle
    • Connecting SAP Sales Cloud to the CX Portfolio
    • Connecting SAP Sales Cloud to the Sales Cycle
    • Aligning SAP Sales Cloud with the CX Portfolio and the Sales Cycle
  • Recognizing the Basic Features and Functions of the User Interface
    • Determining the Key Areas of the Sales Cloud User Interface
    • Identifying Key Capabilities of Account Management
    • Recognizing the Basic Features and Functions of the User Interface
  • Defining the Functional Capabilities of Lead Management
    • Identifying a Lead and its Capabilities​
    • Identifying and Creating Leads​
    • Defining the Functional Capabilities of Lead Management
  • Defining the Characteristics of a Sales Opportunity
    • Connecting an opportunity to the sales cycle
    • Configuring an Opportunity within a Sales Cycle
    • Converting an opportunity into a sales quote and sales order​
    • Defining the Characteristics of a Sales Opportunity
  • Examining Quotation Management Capabilities to Streamline Sales
    • Examining the Quoting Capabilities of Quotation Management
    • Creating a Quote and Adding Products to a Quote
    • Examining Quotation Management Capabilities to Streamline Sales
  • Preparing Sales Contracts​
    • Creating Sales Contracts
    • Exploring the Sales Document Flow
    • Preparing Sales Contracts​
  • Determining the Key Stages in the Sales Order Process
    • Creating, Recommending, and Upselling Products for a Sales Order
    • Determining the Sales Order Process Flow from SAP Sales Cloud to SAP S4HANA
    • Determining the Key Stages in the Sales Order Process
  • Exploring Activity Management
    • Exploring Activity Management
    • Creating Activities and Activity Lists
    • Exploring Activity Management
  • Planning and Recording Site Visits
    • Exploring Visit Planning and Execution
    • Creating an Activity Plan for Visit Execution
    • Planning and Recording Site Visits
  • Planning and Forecasting Sales
    • Exploring the Sales Planning and Forecasting Tools
    • Sales Target Planning Workspace
    • Planning and Forecasting Sales
  • Exploring Pricing Options
    • Determining Different Pricing Options
    • Exploring Pricing Options
  • Exploring SAP Sales Cloud Add-Ons
    • Utilizing Sales Cloud Add-Ons
    • Exploring SAP Sales Cloud Add-Ons
  • Utilizing Reports and Analytics in SAP Sales Cloud
    • Exploring the Dashboard and the Opportunity Analysis Report​
    • Utilizing Reports and Analytics in SAP Sales Cloud

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