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Trailhead

Explore the Pre-Built Applications in Public Sector Solutions

Salesforce via Trailhead

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Overview

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Learn about the pre-built applications and how they can help you transform the way you engage with constituents.
  • Discover the tools for simplifying compliance, regulation, and authorization.
  • Set up a public portal to transform licensing, permitting, and inspections.

Syllabus

  • Licensing, Permitting, and Inspections Data Model in Public Sector Solutions
    • Get Started with Accounts and Applications
    • Review Regulatory Authorities and Codes
    • Learn About Inspections, Assessments, and Public Complaints
    • See the Licensing, Permitting, and Inspections Data Model in Action
  • Licensing, Permitting, and Inspections with Public Sector Solutions
    • Simplify Internal Workflows for Constituent Interactions
    • Build Your Regulatory Framework
    • Manage Outreach and Intake of Authorizations
    • Check for Compliance and Prepare for Inspections
    • Explore Violations, Enforcement Actions, and Complaints
  • CRM Analytics for Public Sector Solutions
    • Get Started with CRM Analytics
    • Set Up and Configure CRM Analytics

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