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Modernize the Constituent Experience with Public Sector Solutions

Salesforce via Trailhead

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Overview

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Learn how Public Sector Solutions helps governments streamline processes and serve constituents better.
  • Discover how Public Sector Solutions helps government agencies streamline processes.
  • Learn digital-first solutions to help governments better serve constituents.
  • Set up a public portal to transform licensing, permitting, and inspections.

Syllabus

  • Public Sector Solutions Basics
    • Meet Public Sector Solutions
    • Discover the Public Sector Solutions Advantage
    • Get to Know the Public Sector Solutions Users
  • Admin Essentials for Public Sector Solutions
    • Prepare Your Public Sector Solutions Org
    • Set Up Users and Security
    • Set Up Applications
    • Create Your Public Portal
  • Approval Process for Public Sector Solutions
    • Get Started with Application Approvals
    • Dive Into Approval Workflows
    • Set Up Approval Paths and Queues
    • Automate the Approval Process
    • Manage Approval Requests
  • Public Sector Solutions Design and Architecture
    • Discover the Public Sector Solutions Design Advantage
    • Explore the Components of Public Sector Solutions
    • Put Public Sector Solutions to Work for You
  • CRM Analytics for Public Sector Solutions
    • Get Started with CRM Analytics
    • Set Up and Configure CRM Analytics

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