IT Service Management Courses and Certifications

Service Design Masterclass - Key fundamentals & techniques

445 ratings at Udemy

Learn how to create and manage high-impact customer experiences by applying key service and product design techniques

• Udemy
• 6 hours 17 minutes
• Self-Paced
• Paid Course

Java

Java Management Service - Simplifying Java Estate Management

Discover how Java Management Service simplifies tracking, updating, and monitoring Java runtimes and applications across complex environments, providing critical insights and centralized management capabilities.

• YouTube
• 31 minutes
• Self-Paced
• Free Video

Java

Java Management Service Overview and Demo

Explore Java Management Service: track Java usage across platforms, monitor JDK/JRE/GraalVM, and leverage reporting capabilities. Learn its architecture, benefits, and see a live demo.

• YouTube
• 26 minutes
• Self-Paced
• Free Video

Java

Java Management Service: Understanding and Implementing JMS - Oracle Java SE Subscription

Explore Java Management Service (JMS), a cloud solution for monitoring Java usage across platforms. Learn about runtime management, version updates, and JMS features for optimized Java deployment.

• YouTube
• 29 minutes
• Self-Paced
• Free Video

Raw Coding

Intermediate ASP.NET Core - Service Registration and User Management - Episode 40

Learn to optimize service registration, handle user creation, and implement cart clearing in ASP.NET Core for an online shop application.

• YouTube
• 24 minutes
• Self-Paced
• Free Video

NPTEL-NOC IITM

Traffic Management - Quality of Service and Integrated Service Model - Part 1

Explore Quality of Service (QoS) concepts, including its necessity and implementation methods, with a focus on the Integrated Service Model.

• YouTube
• 37 minutes
• Self-Paced
• Free Video

NPTEL-NOC IITM

Traffic Management: Quality of Service and Integrated Service Model - Part 2

Explore Quality of Service (QoS) concepts, including its necessity and implementation methods, with a focus on the Integrated Service Model.

• YouTube
• 18 minutes
• Self-Paced
• Free Video

Linux Plumbers Conference

Service Management and systemd - Meeting 1 & 2

Explore service management and systemd in Linux systems through expert discussions and technical deep dives at this conference session.

• YouTube
• 3 hours 45 minutes
• Self-Paced
• Conference Talk

John Savill's Technical Training

Staying Ahead of Azure Service Retirements - A Guide to Service Health and Retirement Management

Master Azure service retirement management through monitoring tools, alerts, and workbooks to proactively identify and address impacted resources before they reach end-of-life status.

• YouTube
• 11 minutes
• Self-Paced
• Free Video

SAP

Field Service Management Solutions from SAP - Overview and Business Value

Explore SAP's Field Service Management solutions: insights, efficiency, and sustainability for service providers. Learn about market trends, new business models, and the value of SAP's offerings in transforming field service operations.

• YouTube
• 52 minutes
• Self-Paced
• Free Video

SAP

Fun With SAP BTP Cloud Management Service and Core Services APIs

Explore SAP BTP Cloud Management Service and Core Services APIs, learning about btp CLI, OAuth, JSON handling, and API interactions through hands-on demonstrations and script creation.

• YouTube
• 1 hour
• Self-Paced
• Free Video

Catalog Items, Workflow, and Flows in the Servicenow 2026

325 ratings at Udemy

Learn to Build, Automate, and Optimize the Servicenow Catalog Items, Record Producers, Workflows, and Flow Designer

• Udemy
• 12 hours 36 minutes
• Self-Paced
• Paid Course

CM103: Mastering Service Level Agreements (SLAs)

316 ratings at Udemy

Master SLA essentials with clear explanations, real-world examples, and practical applications across industries

• Udemy
• 1 hour 23 minutes
• Self-Paced
• Paid Course

SAP S/4HANA Cloud Course: Service Introduction

313 ratings at Udemy

Service for absolute beginners: Get started in SAP S/4HANA Cloud Service

• Udemy
• 3 hours 27 minutes
• Self-Paced
• Paid Course

ServiceNow Intermediate Reporting

293 ratings at Udemy

ServiceNow, Report, Dashboard, ServiceNow Reporting

• Udemy
• 2 hours 49 minutes
• Self-Paced
• Paid Course