IT Support Courses and Certifications

Staffing for Support Staff Course

2 ratings at Graduate School USA

Master federal HR staffing processes, merit-based selection methods, and recruitment strategies to effectively fill government positions while ensuring compliance with regulations.

• Graduate School USA
• On-Demand
• $1,299.00

Intermediate Decision Support Analytics Course

Explore cost-benefit, variance, and results analysis methods to enhance data-driven decision-making skills for federal agency analysts and strategic planning professionals.

• Graduate School USA
• On-Demand
• $1,199.00

Basic Life Support (BLS)

6680 ratings at Udemy

Learn BLS online, anywhere, anytime! Created by physicians and adheres to the latest ILCOR Standards and Guidelines

• Udemy
• 1 hour 55 minutes
• On-Demand
• Free Online Course

First Aid & Basic Life Support (BLS)

1195 ratings at Udemy

Learn CPR, FA, & AED and BLS online! Created by physicians and adheres to the latest ILCOR Standards and Guidelines

• Udemy
• 2 hours 10 minutes
• On-Demand
• Free Online Course

Awesome Open Source

Zammad - Open Source Helpdesk and Ticketing Software Installation Guide

Learn to install and configure Zammad, an open-source helpdesk solution, using Docker Compose. Covers setup, reverse proxy, email integration, and key settings for efficient ticketing management.

• YouTube
• 29 minutes
• On-Demand
• Free Video

TOTAL: CompTIA A+ Core 1 (220-1201) Course + Practice Exam

87780 ratings at Udemy

Everything you need to pass A+ Certification Core 1 (220-1201) Exam, Mike Meyers and Total Seminars!

• Udemy
• 20 hours 28 minutes
• On-Demand
• Paid Course

Microcredential

AWS Cloud Support Associate

6803 ratings at Coursera

Develop in-demand cloud computing skills with AWS training, covering key services, troubleshooting, and automation. Gain hands-on experience and access job opportunities in this high-growth field.

• Coursera
• 12 weeks, 10 hours a week
• On-Demand
• Paid Course
• 7 courses

Production Support - Site Reliability Engineer

5611 ratings at Udemy

Master the fundamentals of Site Reliability Engineering (SRE), from understanding application monitoring and incident management to implementing DevOps practices for maintaining reliable systems.

• Udemy
• 6 hours 49 minutes
• On-Demand
• Paid Course

IT Support Technical Skills Bootcamp

5131 ratings at Udemy

Hands-on Technical skills for IT Support Professionals

• Udemy
• 1 day 15 hours
• On-Demand
• Paid Course

Marketing Research: support your marketing decisions

3759 ratings at Udemy

Discover the extra advantage of any Business. A practical step by step guide to Marketing Information and Research.

• Udemy
• 11 hours 18 minutes
• On-Demand
• Paid Course

Customer Support Skills

3624 ratings at Udemy

Get trained in the basic skills required to be successful in customer support

• Udemy
• 39 minutes
• On-Demand
• Free Online Course

Emergency Life Support | First Aid Training

3549 ratings at Udemy

Learn important life saving first aid. Treatment of major illness and injuries

• Udemy
• 2 hours 16 minutes
• On-Demand
• Paid Course

Soft Skills for Support Agents | IT | Customer Support

2755 ratings at Udemy

Everyone can benefit from better soft skills | De-Escalation | Expectations | Empathy | Active Listening

• Udemy
• 2 hours 13 minutes
• On-Demand
• Paid Course

Culture | How to Support Team Culture

2697 ratings at Udemy

Understand how to create an atmosphere that has a sense of team for a diverse group of people

• Udemy
• 53 minutes
• On-Demand
• Free Online Course

Customer Service & Support For Customer Service Executives

2300 ratings at Udemy

Customer Service Skills | Customer Support | Customer Experience | Manage Upset Customers | Customer Service Executive

• Udemy
• 2 hours 25 minutes
• On-Demand
• Paid Course