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OpenLearning

Administrative Support

via OpenLearning

Overview

Learn essential administrative support skills through this 10-hour course designed to enhance workplace effectiveness and professional development. Master time management techniques and organizational strategies to handle multiple responsibilities efficiently while prioritizing tasks to meet deadlines. Develop strong verbal communication abilities and increase awareness of non-verbal communication cues to improve workplace interactions. Build self-empowerment skills and learn effective strategies for managing relationships with supervisors and colleagues. Discover the importance of self-care as a foundation for professional success and explore techniques for completing special projects and administrative tasks with confidence and competence.

Syllabus

  • Get better organized
  • Manage their time more effectively
  • Prioritize their time so they can get it all done
  • Complete special tasks
  • Improve verbal communication skills
  • Increase awareness of non-verbal communication skills
  • Achieve self-empowerment
  • Deal better with their managers
  • Learn that self-care is a priority

Taught by

ECA Online

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