IT Support Courses and Certifications

Cloud Support Essentials: A Technical Approach

25 ratings at Coursera

Develop essential CLI skills for AWS cloud support, covering Linux navigation, network troubleshooting, and common AWS scenarios to build a strong technical foundation in IT problem-solving.

• Coursera
• 10 hours 44 minutes
• On-Demand
• Paid Course

Fortinet

Network Security Support Engineer

29 ratings at Coursera

Diagnose and troubleshoot common networking and security issues in FortiGate solutions, covering concepts, resources, traffic flow, authentication, security profiles, and IPsec.

• Coursera
• 4 hours 53 minutes
• On-Demand
• Paid Course

Dell

Dell Technologies Technical Support Career Introduction

24 ratings at Coursera

Gain essential skills and insights for a successful tech support career. Learn roles, responsibilities, interview strategies, and industry trends to excel in this dynamic field.

• Coursera
• 8 hours 14 minutes
• On-Demand
• Paid Course

Coursera

GIS Mastery: Spatial Data, Remote Sensing, Decision Support

24 ratings at Coursera

Master Geographic Information Systems (GIS) for effective data standardization, integrating vector and raster data. Explore applications in urban planning, environmental management, and decision-making across various fields.

• Coursera
• 2 hours 58 minutes
• On-Demand
• Paid Course

Dell

Dell Technologies Technical Support for Hardware

21 ratings at Coursera

Master hardware troubleshooting techniques for client and enterprise systems, from component identification to diagnostics and repairs, preparing for technical support roles in IT environments.

• Coursera
• 14 hours 44 minutes
• On-Demand
• Paid Course

iOS Support Essentials (Live Online)

22 ratings at CourseHorse

Learn how to optimize your iPhone or iPad experience with iOS Support Essentials, a comprehensive course offered at Future Media Concepts.

• CourseHorse
• 15 hours
• On-Demand
• $1,195.00

Coursera

Designing a Customer Support Chatbot Using Flowise

15 ratings at Coursera

Learn to create a code-free customer support chatbot using Flowise.ai. Gain hands-on experience in setting up, interacting with the platform, and building a functional AI-powered chatbot trained on specific website data.

• Coursera
• 2 hours 16 minutes
• On-Demand
• Paid Course

Coursera

Support Interactive Learning with Genially

19 ratings at Coursera

Create interactive learning experiences using Genially's features to map out engaging journeys for students, enhancing content delivery and fostering collaborative information sharing.

• Coursera
• 1 hour 9 minutes
• On-Demand
• Paid Course

Microcredential

AI for Management & Management support

18 ratings at Coursera

Discover how to transform your management approach with AI through progressive training from basic literacy to creating custom AI-powered solutions and automated workflows.

• Coursera
• 8 weeks, 2 hours a week
• On-Demand
• Paid Course
• 3 courses

Packt Microcredential

Apple Certified Support Professional 10.14

15 ratings at Coursera

Master macOS Mojave system administration, from installation and user management to network configuration and security protocols, preparing you for Apple Certified Support Professional certification.

• Coursera
• 4 weeks, 10 hours a week
• On-Demand
• Paid Course
• 3 courses

Coursera

Create Customer Support Data with Microsoft Excel

11 ratings at Coursera

Learn to manage customer data efficiently using Microsoft Excel, including formatting, sorting, and protecting sensitive information.

• Coursera
• 1 hour 26 minutes
• On-Demand
• Paid Course

ADP

Creating Trust & Support

11 ratings at Coursera

Develop leadership skills to foster trust, support, and open communication within teams, enhancing collaboration and performance through practical techniques and self-reflection.

• Coursera
• 11 hours 23 minutes
• On-Demand
• Paid Course

Coursera

Customer Support digital transformation with HubSpot

14 ratings at Coursera

Learn to digitally transform customer support using HubSpot CRM. Identify optimization opportunities, customize CRM features, and align digital transformation with business strategy.

• Coursera
• 1 hour 55 minutes
• On-Demand
• Paid Course

PowerShell for Support Professionals Course (Live Online)

8 ratings at CourseHorse

Master the essentials of Windows PowerShell for server administration and automation in this comprehensive course.

• CourseHorse
• 20 hours
• On-Demand
• $1,795.00

Facilis TerraBlock System Support Certification (Live Online)

8 ratings at CourseHorse

Gain expert knowledge in installing, configuring, and managing Facilis TerraBlock, the premier shared storage solution for collaborative production networks.

• CourseHorse
• 16 hours
• On-Demand
• $1,375.00