Incident Management Courses and Certifications

Credential

The Pearson Complete Course for CISM Certification

10 ratings at Coursera

Master information security management through comprehensive CISM certification preparation covering governance, risk management, program development, and incident response strategies.

• Coursera
• 4 weeks, 5 hours/week
• Self-Paced
• Paid Course
• 5 courses

All You Need to Know About ITSM Processes In ServiceNow

1045 ratings at Udemy

Discover the core ITSM processes in ServiceNow, from incident management to knowledge bases, starting with the basics and progressing through key functionalities.

• Udemy
• 3 hours 32 minutes
• Self-Paced
• Paid Course

Credential

Identifying and Managing Security Gaps for Remote Teams

8 ratings at Coursera

Equip yourself to secure remote teams, develop incident response plans, and implement continuous improvement strategies for enhanced cybersecurity in the evolving digital work landscape.

• Coursera
• 8 weeks, 5 hours/week
• Self-Paced
• Paid Course
• 3 courses

Coursera

Technical Troubleshooting: Diagnostics, Networks, Customers

Enhance IT support skills: diagnose issues, manage networks, and communicate effectively with stakeholders. Learn practical techniques for resolving complex software and network problems confidently.

• Coursera
• 2 hours 10 minutes
• Self-Paced
• Paid Course

Coursera

ITSM Foundations: Optimizing IT Service Management

Master ITSM fundamentals and ServiceNow platform through hands-on practice with incidents, changes, service requests, and ITIL best practices for efficient IT operations.

• Coursera
• 3 hours 30 minutes
• Self-Paced
• Paid Course

Introduction to Detection and Incident Response

Explore incident detection and response lifecycle, team roles, and essential tools for containing, eradicating, and recovering from security threats effectively.

• Coursera
• 3 hours 15 minutes
• Self-Paced
• Paid Course

Packt

Information Systems Operations and Business Resiliency

Gain expertise in auditing IT operations and ensuring system resiliency for CISA certification. Explore IT components, data governance, incident management, and business continuity planning to excel in managing complex IT infrastructures.

• Coursera
• 7 hours 40 minutes
• Self-Paced
• Paid Course

Whizlabs

Google Cloud DevOps Fundamentals

Learn essential DevOps skills for Google Cloud, covering CI/CD, networking, monitoring, containerization, security, and compliance. Gain hands-on experience through lab demonstrations and assessments.

• Coursera
• 6 hours 48 minutes
• Self-Paced
• Paid Course

ITIL 4: Management Practices

Explore seven key ITIL practices including continual improvement, incident management, and service desk operations to complete your service management expertise.

• Coursera
• 6 hours 20 minutes
• Self-Paced
• Paid Course

Packt

Foundations of Information Security and Incident Handling

Gain insights into information security fundamentals and master the nine-step incident handling process, from risk management and vulnerability assessment to effective incident response and recovery.

• Coursera
• 7 hours 43 minutes
• Self-Paced
• Paid Course

CompTIA Cybersecurity Analyst (CySA+) CS0-003: Unit 3

Master attack methodology frameworks, incident response activities, and management lifecycle to counter cyber threats and safeguard organizational data integrity effectively.

• Coursera
• 2 hours 16 minutes
• Self-Paced
• Paid Course

Packt Credential

Certified Incident Handler (ECIH) v2

Master incident handling fundamentals and advanced techniques to effectively respond to cybersecurity threats, preparing for EC-Council's ECIH certification while gaining hands-on experience with essential security tools.

• Coursera
• 4 weeks, 10 hours/week
• Self-Paced
• Paid Course
• 3 courses

Packt

Microsoft Sentinel: Complete Azure Introduction

Master Microsoft Sentinel's security capabilities through hands-on experience with incident management, analytics rules, and automation. Learn to integrate data sources, utilize AI tools, and implement threat hunting for enhanced Azure protection.

• Coursera
• 8 hours 49 minutes
• Self-Paced
• Paid Course

Codio

SQL for Security Specialist

Enhance PostgreSQL security skills through advanced topics, complex queries, and practical exercises focused on access control, incident management, and database administration.

• Coursera
• 10 hours 24 minutes
• Self-Paced
• Paid Course

The Pearson Complete Course for CISM Certification: Unit 4

Master incident management planning, business impact analysis, disaster recovery, and security response techniques to effectively handle threats and ensure organizational resilience.

• Coursera
• 6 hours 26 minutes
• Self-Paced
• Paid Course