Crisis Communication Courses and Certifications

Provides a step-by-step approach for risk communication with a variety of audiences, including tips for connecting with people through more effective conversations

• NOAA
• Self-Paced
• Free Online Course

Crisis Management and Communication in the Airline Environment

Be prepared! Acquire the necessary knowledge, skills, and attitudes to effectively manage crises and emergencies in the airline environment.

• Aeroclass
• 8 hours
• Self-Paced
• Paid Course

Media and Public Relations

In this course, you will gain knowledge needed to manage effectively, your image and value, by forming solid networks through strategic communication planning.

• OpenLearning
• 10 hours
• Self-Paced
• Paid Course

Influencing and Sustaining Growth

Apply speaking skills to persuade, handle objections and feedback, respond to client crises, and build a 90-day growth plan.

• CodeSignal
• 1 hour
• Self-Paced
• Free Certificate

Leading Authentically Under Pressure

Build self-regulation, values-based decision-making, truthful communication, and trust-repair skills for leading authentically through high-pressure moments.

• CodeSignal
• 1 hour
• Self-Paced
• Free Certificate

Sports Marketing

1516 ratings at Coursera

Learn sports marketing strategies: dynamic ticket pricing, sponsorship and licensing deals, press releases and media relations, crisis communication, celebrity handling, and social media for building fandom.

• Coursera
• 6 weeks, 3 hours a week
• Self-Paced
• Paid Course

Leadership Communication for Maximum Impact: Storytelling

1369 ratings at Coursera

Craft leadership narratives: build a personal brand from great-brand lessons, structure stories with visual mind mapping, respond to media-driven crises, and pitch innovation.

• Coursera
• 4 weeks, 1 hour a week
• Self-Paced
• Paid Course

Comunicación estratégica: gestión de crisis e imagen pública

Aprende a identificar y solucionar diferentes tipos de crisis por medio de la comunicación estratégica.

• edX
• 4 weeks, 8-10 hours a week
• Self-Paced
• Free Certificate

Institute of Disaster Prevention

灾害信息传播学

从神话、广播到社交媒体，解析灾害信息传播者、受众、谣言与传播效果。

• XuetangX
• Self-Paced
• Free Online Course

Compreender as interfaces entre a comunicação, a saúde e o território é um elemento-chave para o enfrentamento das emergências em saúde pública.

• Independent
• 60 hours
• Self-Paced
• Free Certificate

Career Certificate

Introduction to Public Relations and the Media

788 ratings at Coursera

Learn to practice public relations and branding communication: work with journalists, plan strategic messaging, and build a media contact list, press release, pitch, and crisis plan.

• Coursera
• 4 weeks, 10 hours a week
• Self-Paced
• Paid Course
• 3 courses

Coursera Career Certificate

Business Communication for the Modern Workplace

825 ratings at Coursera

Build business communication skills: craft presentations and proposals, handle crisis comms, negotiate, apply GenAI to customer messaging, and practice inclusive communication and active listening.

• Coursera
• 4 weeks, 10 hours a week
• Self-Paced
• Paid Course
• 6 courses

Internal Communications Framework

39 ratings at Coursera

Strengthen internal communications to lift employee engagement, build culture through mission, values and DEIB, communicate transparently as a leader, and plan crisis messaging.

• Coursera
• 4 weeks, 2 hours a week
• Self-Paced
• Paid Course

Career Certificate

Leadership for Public Health Crises

300 ratings at Coursera

Lead organizational response to health emergencies: crisis and disaster communication, cross-agency collaboration, contingency planning, data analysis, and connecting with diverse audiences.

• Coursera
• 4 weeks, 10 hours a week
• Self-Paced
• Paid Course
• 3 courses

Interpersonal Communication for Engineering Leaders

224 ratings at Coursera

Learn to communicate across cultures, generations, and genders, project leadership presence and a personal brand, run productive meetings, handle difficult conversations, and manage crisis communication.

• Coursera
• 6 weeks, 4 hours a week
• Self-Paced
• Paid Course