Apply your speaking skills to high-stakes scenarios and long-term professional development. This course covers persuasion, conflict management, and building a 90-day plan to ensure your confidence continues to grow.
Overview
Syllabus
- Unit 1: The Persuasion Triad
- Identify the Persuasion Pillars
- Pitch a Budget Increase Persuasively
- Audit and Strengthen a Persuasive Proposal
- Unit 2: Handling Objections and Feedback
- Quiz on Objections and Feedback Methods
- Turn Tough Feedback Into Growth
- Turning Time Objections Into Opportunities
- Unit 3: Manage Quick Pivots in Crisis Situations
- Fill in the Blanks about Crisis Response
- Reflect on Improving Your Crisis Response
- Handling a Client Crisis Call Live
- Unit 4: The 90-Day Speaking Growth Plan
- Match the Speaking Growth Plan Elements
- Draft Your Speaking Development Plan
- Present Your Speaking Growth Plan