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Coursera

How to Persuade When Facts Don't Seem to Matter

Packt via Coursera

Overview

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This course features Coursera Coach! A smarter way to learn with interactive, real-time conversations that help you test your knowledge, challenge assumptions, and deepen your understanding as you progress through the course. In this course, you will explore the nuances of persuasion, diving into techniques that go beyond logic to influence others. You will uncover how understanding irrationality, emotions, and context can be powerful tools in your persuasive efforts. The course also introduces a variety of persuasive strategies, including the use of repetition, emotional appeal, and visual communication, to reinforce your message effectively. By applying storytelling techniques, personalizing your messages, and overcoming resistance, you will gain the confidence to persuade in diverse situations. Throughout the course, you will have access to live support, a vibrant Facebook community, and cutting-edge AI tools, which will enhance your learning experience and provide a hands-on approach to mastering persuasion. You will also engage in real-world scenarios like persuasion in sales, marketing, and even within family dynamics. This course is designed for anyone looking to master the art of persuasion and influence. Whether you're a professional, a marketer, or someone wanting to improve their communication skills, this course is for you. It is suitable for those who are starting to learn about persuasion and want a structured, interactive approach to developing their abilities. By the end of the course, you will be able to utilize empathy, handle resistance with confidence, create clear and compelling messages, and apply persuasive techniques in various real-world scenarios. You’ll walk away with the skills to persuade effectively, whether through storytelling, emotional influence, or strategic communication.

Syllabus

  • Welcome & Foundations
    • In this module, we will introduce you to the foundational concepts of persuasion, exploring strategies that influence beyond facts. You will learn how to tap into emotional responses, master a balance between heart and mind, and understand the unique course features that support your learning journey.
  • Core Concepts of Persuasion
    • In this module, we will cover the core concepts that make persuasion effective. We will discuss humility as a starting point, dive into the power of empathy, and explore how context plays a crucial role in shaping your persuasive approach.
  • Handling Resistance and Disagreement
    • In this module, we will focus on how to handle opposition and disagreement effectively. Learn how to turn resistance into persuasive opportunities and gain confidence in dealing with conflicting viewpoints while maintaining control over the conversation.
  • Persuasive Techniques and Tools
    • In this module, we will explore persuasive tools such as repetition, clarity, and emotional engagement. We will also tackle how to present facts objectively, harness the persuasive power of visuals, and understand biases that could affect your communication.
  • Storytelling as Persuasion
    • In this module, we will explore how storytelling can elevate your persuasive skills. You will learn how to craft powerful narratives, improve your communication through eye contact, and use repetition to reinforce your message and influence decisions.
  • Personalizing & Applying Your Skills
    • In this module, we will guide you through the process of personalizing your persuasive strategies for different settings. You will learn to apply these skills in diverse environments—from the workplace to family discussions—ensuring your influence remains effective across situations.
  • Ongoing Support & Course Wrap-up
    • In this module, we will introduce the support system that continues to guide your learning, from feedback opportunities to additional resources. We will also wrap up the course, celebrating your progress and offering guidance on how to apply and improve your persuasive skills moving forward.

Taught by

Packt - Course Instructors

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