Conversational AI Courses and Certifications

Coursera

AI & CRM Insight

Design AI-powered B2B sales workflows: manage leads in a sandbox CRM, apply conversational AI during calls, automate follow-up nudges, and build win-driver dashboards.

• Coursera
• 11 weeks, 1 hour a week
• Self-Paced
• Paid Course

Coursera

Use AI During Calls

Use a conversational AI assistant in live calls to catch pricing objection cues, reframe to ROI, lock next steps, and chart next-step lift across ten calls.

• Coursera
• 2 weeks, 1 hour a week
• Self-Paced
• Paid Course

Coursera

Master Dialogflow CX Agents

Build Dialogflow CX agents: design intents for 85%+ match accuracy, diagnose mis-routed utterances in chat logs, measure NLU accuracy and latency, and deploy secure webhooks.

• Coursera
• 4 weeks, 1 hour a week
• Self-Paced
• Paid Course

Edureka

Introduction to DeepSeek

Learn to integrate DeepSeek into Python applications, engineer prompts, build code-focused utilities, and develop reliable conversational assistants with streaming and retries.

• Coursera
• 3 weeks, 2 hours a week
• Self-Paced
• Paid Course

Edureka

Video RAG Systems

Build Video RAG systems by ingesting and indexing videos, implementing semantic, metadata, and hybrid retrieval, and connecting vector databases to LLMs for grounded conversational answers.

• Coursera
• 3 weeks, 2 hours a week
• Self-Paced
• Paid Course

Packt

Building AI Agents with LangGraph and OpenAI

Build conversational AI agents that query and act on custom datasets using LangGraph tool calls, state management, and GPT-4.

• Coursera
• 2 hours
• Self-Paced
• Paid Course

Human-Machine Communication: Applications and Future

Study machines as communication agents across contexts from child–robot empathy to religious practice and space operations, while examining their ethical and cultural implications.

• Coursera
• 13 weeks, 1 hour a week
• Self-Paced
• Paid Course

Ubuntu OnAir

IA Conversacional en Ubuntu - Implementación Local con Vocode

Implementación de IA conversacional en Ubuntu usando Vocode: instalación, configuración y despliegue de asistente virtual local con LLMs, TTS y STT. Ejemplos prácticos y consejos de optimización.

• YouTube
• 37 minutes
• Self-Paced
• Free Video

Chatbots for Instruction

9 ratings at edX

Learn how chatbots can make ideal partners for students—as well as teachers—in instruction.

• edX
• 4 weeks, 3-4 hours a week
• Self-Paced
• Free Online Course (Audit)

Dan Vega

Conversational History in Java-Based Generative AI Applications

Enhance Java-based AI chatbots with conversational memory. Implement context-aware interactions, efficient storage, and scalable architecture for more coherent and meaningful AI responses.

• YouTube
• 14 minutes
• Self-Paced
• Free Video

Microsoft Copilot Studio Master : from 0 to Expert [ 2026 ]

278 ratings at Udemy

Build intelligent AI copilots | Connect to your data | Automate conversations | Deploy with generative AI

• Udemy
• 12 hours
• Self-Paced
• Paid Course

Mecharithm - Robotics and Mechatronics

Robot Operating System (ROS1) Course

3 ratings

Master ROS1 fundamentals through hands-on robotics projects, from workspace setup to autonomous navigation, SLAM, and mobile robot control using Turtlebot simulations.

• YouTube
• 10 hours 19 minutes
• Self-Paced
• Free Video

NPTEL-NOC IITM

HCI and AI in Conversational Systems

Explore key principles of conversation design, input/output modalities, and evaluation methods for human-AI communication systems while learning about adaptive interactions and future trends.

• YouTube
• 52 minutes
• Self-Paced
• Free Video

NPTEL-NOC IITM

HCI and AI in Conversational Systems

Explore human-AI communication principles, conversation design, multimodal interactions, and evaluation methods for building effective conversational systems.

• YouTube
• 1 hour 16 minutes
• Self-Paced
• Free Video

NPTEL-NOC IITM

HCI and AI in Conversational Systems - Part 1

Explore human-AI communication principles, conversation design, multimodal interactions, and evaluation methods for building effective conversational systems.

• YouTube
• 41 minutes
• Self-Paced
• Free Video