Consumer Protection Courses and Certifications

How do I ensure I meet the consumer protection provisions of the Corporations Act?

Learn to protect consumers, guided by the Corporations Act.

• OpenLearning
• 2 hours
• Self-Paced
• Paid Course

Telephone Consumer Protection Act (TCPA)

Learn to apply TCPA rules to customer outreach: consent and prior express written consent, opt-outs, calling windows, autodialed and prerecorded calls, SMS, and third-party lead sources.

• Coursera
• 4 weeks, 1 hour a week
• Self-Paced
• Paid Course

CPI-101: Consumer Protection Legislation

Explore consumer rights, consumer movements, and the evolution, features, limitations, and grievance mechanisms of consumer protection laws in India.

• Swayam
• 8 weeks
• Available until Nov 15, 2026
• Free Online Course

Introdução às relações de consumo e aos direitos básicos

46060 ratings at FGV Educação Executiva

Análise dos princípios básicos para relações justas entre fornecedor e consumidor, abordando história, conceitos, direitos, deveres, garantias e práticas abusivas.

• FGV Educação Executiva
• 5 hours
• Self-Paced
• Free Certificate

ESG and Consumer Protection: Trust, Risk & Compliance

3 ratings at Udemy

Learn how ESG protects consumers through safety, privacy, honest marketing, governance, and global regulations

• Udemy
• 2 hours
• Self-Paced
• Paid Course

Intelligenza Artificiale e diritti dei consumatori

Come il diritto del consumatore risponde all'IA: trasparenza informativa, clausole vessatorie, smart contract su blockchain e pratiche commerciali scorrette automatizzate.

• Polimi OPEN KNOWLEDGE
• 25 hours
• Self-Paced
• Free Certificate

Navigating U.S. Food Regulations: Safety and Enforcement

12 ratings at Coursera

Learn how U.S. food law works: FSMA and import oversight, rules for infant formula and dietary supplements, FDA and USDA enforcement, recalls, and class-action litigation.

• Coursera
• 4 weeks, 2 hours a week
• Self-Paced
• Paid Course

Privacy in the USA

50 ratings at Coursera

Trace how American law protects privacy: the 4th Amendment, Constitution and Bill of Rights case law, sector-specific consumer laws, and rules for telephony, e-mail and ISPs.

• Coursera
• 7 weeks, 1 hour a week
• Self-Paced
• Paid Course

Career Certificate

Fair Lending, Inclusion, and Employment Responsibilities

5 ratings at Coursera

Apply fair lending and employment compliance rules — ECOA, SCRA, UDAAP, TCPA, ADA and CRA — to credit decisions, hiring and termination, and financial elder abuse prevention.

• Coursera
• 4 weeks, 4 hours a week
• Self-Paced
• Paid Course
• 8 courses

Electronic Fund Transfers (Regulation E) with ESIGN

Apply Regulation E and the ESIGN Act: identify covered electronic fund transfers, apply consumer liability tiers, resolve disputes, and manage e-consent, disclosures, and recurring payment authorizations.

• Coursera
• 3 weeks, 1 hour a week
• Self-Paced
• Paid Course

Equal Credit Opportunity Act (ECOA)

Apply the Equal Credit Opportunity Act in lending: spot overt discrimination, disparate treatment and impact, handle government monitoring information, adverse action notices, recordkeeping and self-testing.

• Coursera
• 2 weeks, 1 hour a week
• Self-Paced
• Paid Course

Servicemembers Civil Relief Act and Military Lending Act

Learn to apply SCRA and MLA protections in lending operations: interest rate caps, military status verification, foreclosure and repossession limits, disclosure and recordkeeping duties.

• Coursera
• 2 weeks, 1 hour a week
• Self-Paced
• Paid Course

Infosec

US Healthcare, Finance, and Education Privacy Laws and Rules

Learn the US privacy laws governing healthcare, finance, and education: HIPAA Privacy and Security Rules, HITECH, GINA, FCRA, FACTA, GLBA, FERPA, PPRA, and COPPA.

• Coursera
• 3 weeks, 3 hours a week
• Self-Paced
• Paid Course

Business Law in Sales

A short sales-training course covering business contract law, consumer protection, and product liability.

• Study.com
• 1 hour 36 minutes
• Self-Paced
• Paid Course

media.ccc.de

Coffee Machine Hacks: Overcoming Vendor Lock-in and Planned Obsolescence

Kaffeemaschinen-Hacks gegen Vendor-Lock-in und erzwungene Obsoleszenz: Wie Tchibo-Geräte trotz WLAN-Abschaltung weiter funktionieren und der Kampf gegen fragwürdige Geschäftspraktiken.

• YouTube
• 58 minutes
• Self-Paced
• Free Video