Nielsen Norman Group Courses

DesignOps: Scaling UX Design

DesignOps is the practice of orchestrating and optimizing people, processes, and craft in order to amplify design’s value and impact at scale.

• Nielsen Norman Group
• 7 hours
• Self-Paced
• Paid Course

Design Thinking Essentials

Learn how to identify pain points through empathy and as-is scenario mapping. Connect these pain points with existing insights and research to define an actionable problem statement -a needs statement

• Nielsen Norman Group
• 7 hours
• Self-Paced
• Paid Course

Design Tradeoffs and UX Decision-Making

Effective decision-making is a key ingredient for a successful career in UX. Applying structured analysis techniques to your work can transform your design process by improving your ability to priorit

• Nielsen Norman Group
• 4 hours
• Self-Paced
• Paid Course

Discovery: Building the Right Thing

Before beginning design, dedicate time to define the problem to be solved, understand the needs of users, and learn about constraints. Learn how to advocate for discovery in your organization and avoi

• Nielsen Norman Group
• 7 hours
• Self-Paced
• Paid Course

Effective Ideation Techniques for UX Design

Ideation is not just for dreaming up the next big thing; it’s an essential method for solving everyday UX challenges. This class teaches techniques for using research and other sources of inspir

• Nielsen Norman Group
• 4 hours
• Self-Paced
• Paid Course

Efficient UX: Doing More with Less

This course prepares UX professionals to thrive in uncertainty , lead with confidence , and deliver exceptional results , even under resource constraints . By cultivating adaptability, prioritizing ef

• Nielsen Norman Group
• 7 hours
• Self-Paced
• Paid Course

Emerging Patterns in Interface Design

Many new and buzzworthy design trends become costly mistakes in the long run. Learn about current design patterns that won’t go stale tomorrow.

• Nielsen Norman Group
• 4 hours
• Self-Paced
• Paid Course

Facilitating UX Workshops

Bring people together to collect knowledge, generate new ideas, and design solutions. Design group exercises that create harmony among diverse opinions and yield innovative solutions.

• Nielsen Norman Group
• 7 hours
• Self-Paced
• Paid Course

Global UX: Designing and Leading Across Cultures

In our interconnected world, UX professionals must navigate both the design challenges of global products and the complexities of managing diverse, distributed teams. This comprehensive course will eq

• Nielsen Norman Group
• 5 hours
• Self-Paced
• Paid Course

Heatmaps and Visual Analytics for Website Optimization

Every day, users visit your website and leave behind clues about where and how they interact. These behavioral signals can reveal what people are trying to do and where friction might be holding them

• Nielsen Norman Group
• 5 hours
• Self-Paced
• Paid Course

Information Architecture

The information architecture (IA), or organization, of a digital product is critical, because it determines whether or not users are successful in finding desired information and completing tasks. Thi

• Nielsen Norman Group
• 4 hours
• Self-Paced
• Paid Course

Interaction Design

Master the principles and design patterns involved in interaction design to improve user experiences and drive business success. Provide clarity, simplify complexities, and encourage exploration withi

• Nielsen Norman Group
• 4 hours
• Self-Paced
• Paid Course

Journey Mapping to Understand Customer Needs

Journey mapping reveals a holistic view of the customer experience by uncovering moments of both frustration and delight throughout a series of interactions. Find opportunities to streamline the exper

• Nielsen Norman Group
• 4 hours
• Self-Paced
• Paid Course

Leading Highly Effective UX Teams

Learn common pitfalls and major challenges currently facing UX leaders, and how to navigate past them. Find the right talent, position your team for success, and strategically prioritize your team&rsq

• Nielsen Norman Group
• 4 hours
• Self-Paced
• Paid Course

Lean UX and Agile

Learn how to apply Lean UX principles and methodologies within Agile environments to effectively work in teams and continuously deliver value for buy-in.

• Nielsen Norman Group
• 7 hours
• Self-Paced
• Paid Course