Leading Highly Effective UX Teams

What you will learn

Fit UX in your organization’s culture

• Assess business goals and how UX can help meet them
• Justify UX budget to best meet goals
• Nurture goodwill and expectations about UX
• Make UX an expected and lasting part of the development process

Hire exceptional UX talent

• Create job levels, descriptions, and pay scales to structure job expectations and growth
• Hire a top team, including full-time staff, contractors, and consultants

Build your team’s skills

• Perform a skills gap analysis to determine how to bolster UX
• Mentor, develop, and review the team to ensure positive communication, met expectations, high performance, job satisfaction, and high retention

Optimize your team’s effort

• Develop processes that ensure a solid and viable infrastructure for UX
• Incorporate UX within different development approaches, including Agile

Maximize your team’s impact

• Prioritize the work to best meet goals given the available resources
• Measure the impact of UX work