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Explore how AI agents are transforming business operations through collaboration, process orchestration, and dynamic adaptation to organizational needs in this 49-minute conference session from Microsoft Ignite 2025. Discover the projected rise of 1.3 billion workforce agents by 2028 according to IDC forecasts and understand how enterprise-grade platforms provide the security, compliance, and scalability required for responsible agent deployment at scale. Watch live demonstrations of Agent Builder and custom AI agent creation, followed by detailed showcases of sales development agents performing lead qualification and outreach automation. Learn about Copilot Studio's mission and approach, including the new homepage and guided agent setup experience that simplifies agent creation. Examine automated workflow building with approval processes for financial operations and gain insights into billing management for Copilot credits usage. Hear from industry experts including Bryan Goode, Dan Lewis, Aghogho Biakolo, and Kendra Springer, plus an interview with Greg Ulrich, MasterCard's Chief Data and AI Officer, as they discuss practical strategies for preparing your organization for the agentic future and rethinking business roles, processes, and architecture.
