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Designing for Trust - How AI and Video Are Changing Team Communication

Hatch Conference via YouTube

Overview

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Explore how artificial intelligence and asynchronous video are transforming team communication in this 25-minute conference talk from Hatch Conference. Learn from Christina Nguyen White, Head of Design at Loom (now part of Atlassian), as she examines the intersection of design thinking and communication clarity in remote and hybrid work environments. Discover how AI's true potential lies not just in productivity gains, but in fostering sincerity—enabling teams to communicate with truth, clarity, and intent across distributed workforces. Understand how AI and video technologies can enhance rather than diminish human connection in creative collaboration. Examine why sincerity serves as a foundation for building trust, creativity, and psychological safety within design teams. See real-world applications through Loom's implementation of AI to teach video etiquette and optimize asynchronous communication workflows. Gain insights into three emerging trends shaping the future of AI-powered communication: AI coaching capabilities, avatar technologies, and always-on collaboration tools. Learn practical strategies for maintaining authenticity while leveraging AI tools in your design practice, ensuring that technological advancement supports rather than replaces genuine human connection in creative work.

Syllabus

Designing for Trust: How AI and Video Are changing Team Communication

Taught by

Hatch Conference

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