What you'll learn:
- Design jobs for your team that are empowering, motivating, and productive
- Recruit, interview, and hire new staff
- Give helpful feedback and guidance to your team
- Create, track, and act on a strategy
- Productively manage the relationship with your boss and peers
- Develop an effective action plan for your first 90 days
Welcome to our course for new (and aspiring) managers!
Becoming a new manager is a crazy, busy, stressful, wonderful, intimidating time. Everything hits all at once.
The goal of this course is to get you the essential skills you need to kickstart your management journey—to guide and train you to become an excellent new manager.
As a new manager, we want to design the jobs on our staff in a way that is empowering, motivating, and productive. Team and job design are essential management skills, but not something new managers typically know how to do. Build a Team is our first major section in this course, and we’ll look at job design, staff planning, hiring, and departures.
Providing great feedback to our staff is one of our fundamental responsibilities as new managers, and one of our fundamental joys. Coach and Guide is our second big section, and we’ll look at setting expectations, providing helpful feedback, performance improvement plans (PIPs), and individual development plans.
And as new managers, we have ambitions—we are not wall decorations—we want to go big. Make an Impact is our third major section, and we will talk about strategy, managing up, working with our peers, finding teamwork, time management, and our first 90 days.
This course includes lots of opportunities for us to try our new skills, with role plays, practice activities, and management tools.
What’s not in this course? A lot. Management is a big complex area, and I’ve intentionally focused this course on the essentials to get you moving in a busy, tough, intimidating time—to help you find success fast, to help you find excellence fast.
There are other courses for new managers—and they are very good—but they are two to three times the length of this course and include topics that aren’t critical for you as a new manager. My suggestion: Start here and pick up the other courses later.
Life as a new manager…let’s get good at this!
One final note: This course includes the use of artificial intelligence in the form of AI-driven role plays.
