Hands-on with MS Teams

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Overview

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Master the art of collaboration with Microsoft Teams, the ultimate tool for modern workplace communication. This course equips you with the skills to evaluate, plan, deploy, and manage Teams for your enterprise. Learn how to streamline interactions, schedule meetings, and share content effectively, all within a unified platform. The journey begins with an in-depth exploration of foundational concepts, including network readiness, QoS configurations, and Office 365 group policies. Progress through managing teams, channels, and organizational settings using both the Teams Admin Portal and PowerShell. You'll also delve into membership management, from assigning user roles to creating dynamic groups, ensuring optimal team efficiency. Advance to mastering guest access configurations, chat and collaboration experiences, and meeting setups, including live events and cloud recordings. Policies for Teams apps, security, and compliance are thoroughly covered, ensuring you can uphold enterprise-grade governance while enabling seamless collaboration. This course is ideal for IT administrators, enterprise managers, and technology enthusiasts aiming to excel in managing Microsoft Teams. Prior experience with Microsoft 365 or a basic understanding of enterprise IT tools is recommended. The course is intermediate-level, balancing hands-on applications with strategic insights.

Syllabus

Course 1: MS Teams – Getting Started and Team Management
Course 2: MS Teams – Guest Access and Collaboration Management
Course 3: MS Teams – Security, Compliance, and Advanced Administration

Courses

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9 hours 22 minutes
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Updated in May 2025. This course now features Coursera Coach! A smarter way to learn with interactive, real-time conversations that help you test your knowledge, challenge assumptions, and deepen your understanding as you progress through the course. Unlock the full potential of Microsoft Teams with this comprehensive course, designed to empower you with the skills to deploy, configure, and manage Teams effectively. You'll learn how to leverage Teams' communication and collaboration capabilities, ensuring your organization stays connected and productive. From understanding network requirements to configuring advanced policies, this course covers everything you need to get started with Microsoft Teams. The journey begins with an in-depth look at Microsoft Teams' foundational tools and network configurations. Learn how to use Network Planner, Network Testing Companion, and QoS for seamless deployment. You'll also explore creating and managing Office 365 Groups and implementing critical policies to optimize your Teams environment for security and efficiency. Next, you'll delve into team management, including creating teams, upgrading existing resources, and managing settings and permissions. Master techniques for building org-wide teams, archiving, and restoring teams, and ensuring smooth communication across your organization. Each step is explained with clear demonstrations, ensuring you gain hands-on expertise. This course is perfect for enterprise administrators, IT professionals, and team managers looking to streamline collaboration using Microsoft Teams. A basic understanding of Office 365 and network configurations is recommended. Whether you're a beginner or aiming to refine your management skills, this course equips you with practical knowledge for success.
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8 hours 56 minutes
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Updated in May 2025. This course now features Coursera Coach! A smarter way to learn with interactive, real-time conversations that help you test your knowledge, challenge assumptions, and deepen your understanding as you progress through the course. Unlock the full potential of Microsoft Teams with this comprehensive course on managing guest access and collaboration. Dive into the intricacies of configuring access for external users, leveraging Azure AD, O365 Groups, and SharePoint Online to ensure seamless and secure team interactions. Learn to invite guests, customize permissions, and maintain control with tools like PowerShell and Azure AD Access Reviews. Your journey begins with mastering guest access configurations, providing a detailed walkthrough of inviting and managing external collaborators. Next, explore strategies to manage chat and collaboration experiences, including messaging policies, external access controls, and channel settings. Finally, delve into optimizing meeting and live event experiences with policies, configurations, and advanced tools like Audio Conferencing and Cloud Meeting Recording. This course offers a step-by-step approach, blending theoretical insights with practical demonstrations. From Teams Admin Portal to PowerShell scripting, you’ll gain the skills to enhance collaboration while maintaining robust access controls. Designed for IT administrators, team managers, and professionals responsible for collaboration tools, this course assumes a basic understanding of Microsoft Teams. Whether you're optimizing existing configurations or learning the ropes, you'll leave equipped to manage Teams environments effectively.
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7 hours 43 minutes
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Updated in May 2025. This course now features Coursera Coach! A smarter way to learn with interactive, real-time conversations that help you test your knowledge, challenge assumptions, and deepen your understanding as you progress through the course. Master the advanced features of Microsoft Teams with this comprehensive course designed to bolster your security, compliance, and administrative skills. Gain hands-on expertise in implementing app policies, managing permissions, and setting up custom configurations to enhance productivity and maintain robust governance within your organization. Start your journey by exploring how to create and manage app permission and setup policies using both the Teams Admin Portal and PowerShell. Build a strong foundation for app governance that empowers your organization to safely use Teams apps tailored to specific needs. Delve deeper into security and compliance management, learning how to assign Teams Admin Roles, implement retention and DLP policies, and establish Information Barrier Policies to control communications between user segments. Master audit logs, legal holds, and compliance alerts to stay ahead of potential risks. This course is perfect for IT administrators, compliance officers, and professionals tasked with managing Microsoft Teams at an advanced level. A basic understanding of Teams administration is recommended, with a focus on intermediate to advanced-level concepts.