MS Teams – Getting Started and Team Management

Overview

Updated in May 2025. This course now features Coursera Coach! A smarter way to learn with interactive, real-time conversations that help you test your knowledge, challenge assumptions, and deepen your understanding as you progress through the course. Unlock the full potential of Microsoft Teams with this comprehensive course, designed to empower you with the skills to deploy, configure, and manage Teams effectively. You'll learn how to leverage Teams' communication and collaboration capabilities, ensuring your organization stays connected and productive. From understanding network requirements to configuring advanced policies, this course covers everything you need to get started with Microsoft Teams. The journey begins with an in-depth look at Microsoft Teams' foundational tools and network configurations. Learn how to use Network Planner, Network Testing Companion, and QoS for seamless deployment. You'll also explore creating and managing Office 365 Groups and implementing critical policies to optimize your Teams environment for security and efficiency. Next, you'll delve into team management, including creating teams, upgrading existing resources, and managing settings and permissions. Master techniques for building org-wide teams, archiving, and restoring teams, and ensuring smooth communication across your organization. Each step is explained with clear demonstrations, ensuring you gain hands-on expertise. This course is perfect for enterprise administrators, IT professionals, and team managers looking to streamline collaboration using Microsoft Teams. A basic understanding of Office 365 and network configurations is recommended. Whether you're a beginner or aiming to refine your management skills, this course equips you with practical knowledge for success.

Syllabus

Get started with Microsoft Teams

In this module, we will explore the foundational elements of Microsoft Teams, focusing on setting up and optimizing its use in enterprise environments. You'll learn about network readiness tools, media optimizations with QoS, and policy configurations through the Teams Admin Portal and PowerShell. The lessons will also cover creating Office 365 Groups and tailoring policies to your organization’s needs.

Manage a Team

In this module, we will dive into managing Teams within Microsoft Teams. You'll gain practical insights into creating teams using diverse approaches, upgrading existing resources, and configuring permissions and settings. Additionally, the module addresses strategies for managing org-wide teams and ensuring proper lifecycle management through archival, restoration, and deletion processes.

Manage Membership in a Team

In this module, we will focus on managing team membership effectively. Topics include assigning roles, configuring dynamic membership rules, and leveraging access reviews to ensure proper user access. Through detailed demonstrations, you'll learn how to use Microsoft 365 Admin Portal and Azure Portal tools to manage user permissions and team memberships efficiently.