MS Teams – Guest Access and Collaboration Management

Overview

Updated in May 2025. This course now features Coursera Coach! A smarter way to learn with interactive, real-time conversations that help you test your knowledge, challenge assumptions, and deepen your understanding as you progress through the course. Unlock the full potential of Microsoft Teams with this comprehensive course on managing guest access and collaboration. Dive into the intricacies of configuring access for external users, leveraging Azure AD, O365 Groups, and SharePoint Online to ensure seamless and secure team interactions. Learn to invite guests, customize permissions, and maintain control with tools like PowerShell and Azure AD Access Reviews. Your journey begins with mastering guest access configurations, providing a detailed walkthrough of inviting and managing external collaborators. Next, explore strategies to manage chat and collaboration experiences, including messaging policies, external access controls, and channel settings. Finally, delve into optimizing meeting and live event experiences with policies, configurations, and advanced tools like Audio Conferencing and Cloud Meeting Recording. This course offers a step-by-step approach, blending theoretical insights with practical demonstrations. From Teams Admin Portal to PowerShell scripting, you’ll gain the skills to enhance collaboration while maintaining robust access controls. Designed for IT administrators, team managers, and professionals responsible for collaboration tools, this course assumes a basic understanding of Microsoft Teams. Whether you're optimizing existing configurations or learning the ropes, you'll leave equipped to manage Teams environments effectively.

Syllabus

Configure and Manage Guest Access

In this module, we will delve into configuring and managing guest access in Microsoft Teams. You’ll learn how to integrate tools like Azure AD, O365 Groups, and SharePoint to control and customize guest access settings. Additionally, this section covers advanced techniques, such as using PowerShell and Azure AD Access Reviews, ensuring secure and effective collaboration with external users.

Manage Chat and Collaboration Experiences

In this module, we will explore how to manage chat and collaboration experiences in Microsoft Teams. Topics include configuring messaging policies, differentiating external access from guest access, and managing private channels to support diverse team requirements. By the end of this section, you’ll have the skills to optimize communication and collaboration across your organization.

Manage Meeting Experiences

In this module, we will focus on managing meeting experiences in Microsoft Teams. You’ll learn how to configure settings for meetings, live events, and audio conferencing. Additionally, this section covers creating and assigning custom policies, as well as setting up cloud meeting recording, enabling seamless and secure virtual interactions.