Overview

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This course provides a comprehensive guide to managing Microsoft Teams, focusing on both administration and configuration strategies vital for modern workplace collaboration. Professionals will learn how to effectively plan, configure, and govern Teams environments to ensure optimal performance and security. Learners will gain hands-on skills in managing Teams clients, channels, chats, meetings, and external collaboration. The course also covers network planning, compliance, and reporting, enabling students to achieve practical outcomes and excel in the MS-700 certification exam. What sets this course apart is its balance of theory and real-world application. You will not only understand Microsoft Teams’ core concepts but also practice troubleshooting, managing apps, and implementing governance strategies used in enterprise environments. This course is ideal for IT professionals, system administrators, and collaboration specialists looking to strengthen their Microsoft Teams management skills. Basic familiarity with Microsoft 365 administration is recommended but not required. Based on the book, MS-700 Managing Microsoft Teams Exam Guide, by Nate Chamberlain and Peter Rising.

Syllabus

Planning and Configuring Network Settings for Microsoft Teams

In this section, we explore calculating bandwidth requirements, configuring QoS, and using the Teams Network Planner to ensure optimal Microsoft Teams performance and network readiness.

Managing Security and Compliance Settings for Microsoft Teams

In this section, we explore implementing Microsoft Teams security roles, configuring retention policies and sensitivity labels, and designing DLP and IB policies for compliance and data protection.

Planning and Implementing Governance and Lifecycle Management

In this section, we explore implementing update policies, configuring Microsoft 365 group settings, and managing team lifecycle actions for efficient and secure Microsoft Teams governance.

Configuring and Managing External Collaboration

In this section, we explore configuring external collaboration in Microsoft 365, focusing on sharing settings, guest access management, and shared channels for secure cross-tenant collaboration.

Managing Microsoft Teams Clients and Devices

In this section, we explore managing Microsoft Teams clients and devices, focusing on device profiles, firmware updates, and remote sign-in processes to ensure efficient communication and productivity.

Creating and Managing Teams

In this section, we explore creating and managing Microsoft Teams, focusing on rollout strategies, templates, policies, and secure team configurations using tools like Advisor for Teams and PowerShell.

Managing Channels and Chats

In this section, we explore managing standard, private, and shared channels in Microsoft Teams, configuring messaging policies, and controlling access to ensure secure and efficient team communication.

Managing Apps for Microsoft Teams

In this section, we explore managing Microsoft Teams apps, configuring org-wide settings, creating app permission policies, and customizing the app store for security and user experience.

Managing Meetings and Events

In this section, we explore optimizing Microsoft Teams meeting experiences by recommending meeting types, configuring policies, and managing licenses for enhanced collaboration and security.

Managing Phone Numbers and Services for Teams Phone

In this section, we explore implementing PSTN connectivity, managing phone numbers, and configuring voice policies for Teams Phone to ensure reliable and compliant communication.

Monitoring and Reporting on Microsoft Teams

In this section, we explore monitoring and reporting on Microsoft Teams using CQD, Call Analytics, and RTA to track call quality, user activity, and team management for efficient collaboration.