Leadership Psychology: Motivation, Resilience & Well-Being

Do you have difficult people in your life? People who make you feel insecure, angry, or undermined? People who you seemingly can’t ever say the right thing to do and always criticise or trap you? These people might be in your home or work life but I am sure you will know some! Overcome Difficult People is a practical programme designed to help you easily and calmly deal with Games Players using assertiveness, honesty and disarming techniques. My goal is for you to feel happy, confident and in control even in difficult relationships and manipulative interactions. This programme uses 100% practical tools and techniques to help you conquer difficult situations. We look at 20 different types of Games Players (most of whom I’m sure you will have met during your life) and then 6 practical methods to disarm them immediately and regain your confidence and control. Being in a conversation or relationship with a Games Player is very circular, frustrating, and often hurtful, so this course will help you break that loop and finally feel calm and free! That annoying neighbour who won’t stop criticising you, or the frustrating colleague who asks for constant advice and then tells you none of it will work….? Yep - they’re all in the Games Player theory! Games Player theory is entertaining and memorable - investigating negative manipulative techniques like Poor Me, Blemish, Mine’s Better, Only Joking and Sulking, plus lots more. We look at family dynamics, aggression, and reasons why perfectly good people might play games… possibly even you do without realising! Then we detail exactly what you can say or do: like how to be Assertive, ways to live with these people comfortably, how to play the game back (and better!), and more. Every single videos uses real life examples and give practical tools you can use right away to regain control against manipulative conversations. Chris Croft is an international speaker, and widely published author, who has been teaching Happiness, Leadership and Assertiveness to companies for over 20 years. He now combines his business and personal experience into a practical course about overcoming Difficult People. He's taught all over the world, as well as hundreds of thousands of people online, and has an entertaining and practical teaching style. By discovering practical tools to overcome Difficult People, not only will you benefit from feeling calm, happy and in control, you’ll have finally worked out which people are toxic in your life, and why that one acquaintance always got under your skin. Say goodbye to stress, manipulation and unhappiness. This course WILL change your relationships at work and at home.... if you let it!

Chris Croft is an international speaker, and widely published author, who's been teaching Leadership Skills to companies for over 20 years. He's taught all over the world, as well as online, and has an entertaining and practical teaching style. This course is guaranteed to keep you engaged and amused, and teach you life-changing skills for home and work. Inspirational Leadership is often seen as an elusive or complex skill, but with this practical course, you'll soon have mastered the skills. Whether you're managing a small team or an entire business this course will build essential skills for your time management, team motivation, and personal happiness. Becoming an Inspirational Leader will level up your entire team in every stage of your career, and make you stand out for promotion. This Inspirational Leadership Skills course is structured around 25 Practical things you can do to become a truly inspirational leader instead of just a manager. It covers everything you need to know from delegating and motivating, communication, dealing with difficult people, and planning the future of your business. It looks at many different real-life leadership examples from multiple industries (some of which will definitely get you laughing) and gives you practical tools you can use right away to get better results.

Fiona Dewar brings 35 years of hands-on HR and leadership experience to this course. She's helped organisations struggling with high turnover, built retention strategies from the ground up, and coached leaders on how to keep top talent engaged and thriving. The tools and approaches you’ll learn come from real stories, real challenges, and real results - tested in the workplace, not lifted from textbooks. Are you losing great people faster than you can replace them? Struggling to keep your high performers motivated, engaged, and committed? In a competitive talent market, retention isn’t a “nice to have” - it’s a leadership priority. Whether you work in HR, lead a team, or run an organisation, this course gives you practical, proven strategies to keep your best people right where they belong. Retention isn’t luck. Pay and benefits matter, of course, but employees stay for deeper reasons: belonging, growth, recognition, development, clarity, connection, and great leadership.  This course moves beyond theory and gives you straightforward, actionable tools you can apply immediately to strengthen engagement, reduce turnover, and create a workplace people don’t want to leave. This course is for HR professionals, leaders, managers, and organisations wanting practical, evidence-based tools to retain top talent and reduce costly turnover. Retention doesn’t happen by chance - it happens through leadership. If you want to reduce turnover, strengthen morale, build a culture of commitment, and keep your best people growing with you rather than leaving for someone else, enrol now and start building a workplace where great people want to stay.