Overview

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Fiona Dewar brings 35 years of hands-on HR and leadership experience to this course. She's helped organisations struggling with high turnover, built retention strategies from the ground up, and coached leaders on how to keep top talent engaged and thriving. The tools and approaches you’ll learn come from real stories, real challenges, and real results - tested in the workplace, not lifted from textbooks. Are you losing great people faster than you can replace them? Struggling to keep your high performers motivated, engaged, and committed? In a competitive talent market, retention isn’t a “nice to have” - it’s a leadership priority. Whether you work in HR, lead a team, or run an organisation, this course gives you practical, proven strategies to keep your best people right where they belong. Retention isn’t luck. Pay and benefits matter, of course, but employees stay for deeper reasons: belonging, growth, recognition, development, clarity, connection, and great leadership. This course moves beyond theory and gives you straightforward, actionable tools you can apply immediately to strengthen engagement, reduce turnover, and create a workplace people don’t want to leave. This course is for HR professionals, leaders, managers, and organisations wanting practical, evidence-based tools to retain top talent and reduce costly turnover. Retention doesn’t happen by chance - it happens through leadership. If you want to reduce turnover, strengthen morale, build a culture of commitment, and keep your best people growing with you rather than leaving for someone else, enrol now and start building a workplace where great people want to stay.

Syllabus

Retention Starts Here: The Business Case for Keeping Your Best People Engaged

Let's set the scene, and understand why retention is so important both financially and ethically at your business.

Who is Responsible for Retention... and Why Leadership Matters

Although everyone at a company can play a role in improving retention, in this section we examine the role of leadership in building a positive culture with a long term mindset.

Why Understanding Retention and Turnover is Every's Leader Priority

Here we look at disengagement - why employees leave, or why they stay but don't produce their best work. Transforming these two metrics in your company will make a powerful difference to your bottom line.

Navigating the Talent Conundrum: Honest Conversations and Innovative Benefits

Now let's look at the communication aspects of retaining talent - how to run development interviews, have honest conversations and progression opportunities, and keep everyone motivated whilst still being honest.

Being Proactive - Anticipating and Shaping Retention

Now we look at things you can do to go over and above with employee engagement. Proactive steps to make sure retention is a priority for you and you are laying positive foundations pre-emptively before any issues even arise.

Engaging and Keeping Top Talent Across Generations

Next, let's explore generational differences when it comes to talent. Recruiting and retaining people of all ages to ensure your company is balanced and varied. Then finally we come to mentoring and coaching - investing in your people and yourself to ensure continuous growth.