Microsoft Team Management

The Microsoft Team Management Professional Certificate prepares you to lead teams, manage performance, and coordinate day-to-day operations in digital work environments. Organizations rely on managers who can translate priorities into structured team activity, maintain accountability, and guide teams through evolving demands. Designed for aspiring team leaders and first-line managers, this program builds practical capability to guide communication, support employee development, monitor performance, and coordinate operational work. You will learn to lead structured meetings, communicate expectations clearly, and conduct coaching and feedback conversations. You will also develop the ability to align team goals with organizational priorities, monitor performance using defined indicators, and manage accountability across team members. As the program progresses, you will build operational capability by planning work, allocating resources, and addressing performance issues. You will also learn to guide teams through change and reinforce behaviors that sustain performance. Through applied scenarios and practical activities, you will manage team communication, performance, and coordination using Microsoft tools such as Teams and OneNote. By completing this program, you will strengthen your readiness for team leader and first-line manager roles, with the ability to guide team activity, manage performance, and support continuous improvement.