Overview

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This course delivers a practical, hands-on framework for building core management and leadership skills. It focuses on coaching, feedback, productivity, and strategic thinking—essential competencies for managers who want to lead effectively in fast-moving professional environments. Learners will develop the ability to coach team members, provide impactful feedback, and manage time and priorities with confidence. The course provides actionable tools that can be applied immediately to improve communication, strengthen teams, and drive measurable performance improvements. What sets this course apart is its emphasis on rapid skill development through practical application. By combining proven leadership principles with real-world scenarios, it ensures managers can translate concepts directly into workplace results. This course is ideal for new and mid-level managers seeking to sharpen their leadership capabilities. A basic understanding of team management and workplace dynamics is recommended. From The Leader Lab Copyright © 2021 by Tania Luna and LeeAnn Renninger. All rights reserved. Published by John Wiley & Sons, Inc., Hoboken, New Jersey. Used by arrangement with John Wiley & Sons, Inc.

Syllabus

Q-step

In this section, we explore the Q-step, where great managers ask more questions to improve leadership and negotiation outcomes.

Playback

In this section, we explore how Playback improves communication clarity, reduces misunderstandings, and builds trust in managerial interactions through practical techniques.

Deblur

In this section, we explore identifying and clarifying ambiguous language, focusing on 'blur words' and applying deblur techniques to enhance communication clarity and precision.

Validate

In this section, we explore the Linkup framework to align team requests with strategic goals, emphasizing purpose-driven decision-making and effective feedback loops.

Linkup

In this section, we highlight the role of strategic pauses in improving focus and reducing cognitive strain during complex tasks.

Pause

In this section, we explore structured debriefs and after-action reviews to extract insights from experiences. It emphasizes reflection, continuous improvement, and blameless post-mortems for team growth.

Extract

In this section, we explore coaching as a core leadership skill, emphasizing its role in fostering team engagement and performance through intentional dialogue and strategic questioning.

Coaching Skills

In this section, we cover feedback techniques to improve team communication and build a culture of continuous improvement.

Feedback Skills

In this section, we explore time audit techniques, prioritization methods, and focus tools to enhance productivity and decision-making. These strategies improve task management and team effectiveness.

Productivity Skills

In this section, we explore productivity skills and how to use them.

Effective One-on-Ones

In this section, we explore structured one-on-ones to build trust, accountability, and agility, emphasizing their role in enhancing team engagement and performance through regular feedback and goal alignment.

Strategic Thinking

In this section, we explore strategic thinking as a critical skill for effective decision-making and long-term planning. Key concepts include gap analysis, behavioral patterns, and habit development to enhance managerial impact.

Meetings Mastery

In this section, we explore tools and techniques to optimize meetings for productivity, reduce waste, and enhance team collaboration through structured agendas and effective facilitation.

Leading Change

In this section, we explore strategies for leading change, addressing resistance, and designing structured processes to ensure team alignment and successful transitions.

People Development

In this section, we explore aligning team growth with organizational goals through capability mapping, individual needs assessment, and structured development planning to enhance engagement and retention.