Overview

AI, Data Science & Cloud Certificates from Google, IBM & Meta — 40% Off

One plan covers every Professional Certificate on Coursera. 40% off your first 3 months — limited time.

This course builds the core foundations of effective supervision, focusing on how to set clear expectations, manage workload and create accountability across your team. You’ll learn how to define roles, prioritise effectively and delegate work in a way that builds ownership and consistency. Through practical tools and structured approaches, you’ll develop the confidence to manage capacity, reduce ambiguity and establish strong performance standards from the outset.

Syllabus

Leadership Skills: Build A Growth-Driven Company Culture To Retain Talent And Increase Profitability

In this module, you’ll learn how to set clear expectations and define priorities that guide consistent performance across your team. You’ll explore how to communicate standards, align objectives and remove ambiguity in day-to-day work. Through practical approaches, you’ll strengthen clarity, improve focus and ensure your team understands what success looks like.

Team Leadership: Learn Essential Management Skills To Increase Team And Project Efficiency

In this module, you’ll develop the skills to delegate tasks effectively and manage workload across your team. You’ll learn how to allocate work based on capability and capacity, while maintaining accountability and ownership. By applying structured delegation and planning techniques, you’ll improve efficiency, balance workloads and support team development.

Project Management: Master Advanced Planning And Resource Skills To Deliver Projects Successfully

In this module, you’ll focus on creating clear roles and strengthening accountability within your team. You’ll explore how to define responsibilities, set ownership and establish consistent follow-through. By reinforcing accountability frameworks, you’ll reduce confusion, improve performance and create a more reliable working environment.

Leadership Skills: Run Effective Workshops And Meetings To Inspire And Engage Teams

In this module, you’ll learn how to run structured one-to-one meetings that drive clarity, alignment and progress. You’ll explore how to prepare for discussions, focus conversations on priorities and follow up effectively. By applying practical techniques, you’ll improve communication, strengthen relationships and ensure consistent performance tracking.

Leadership Skills: Craft A Powerful Vision, Purpose And Mission Statement To Drive Business Success

In this module, you’ll develop the skills to deliver feedback that is clear, specific and actionable. You’ll learn how to balance positive and developmental feedback, address behaviours directly and support improvement. Through practical approaches, you’ll increase impact, build trust and enable meaningful performance change.

Leadership Skills: Increase Your Influence Using Proven Techniques To Empower Teams

In this module, you’ll explore how to use coaching techniques to improve individual and team performance. You’ll learn how to ask effective questions, guide problem-solving and support long-term development. By applying structured coaching approaches, you’ll strengthen capability, increase ownership and drive sustained improvement.