- Explore Dynamics 365 customization, focusing on user needs, problem evaluation from multiple perspectives, and successful solution design.
In this module, you will:
- Learn how to identify what users need and what they want.
- Discover how to evaluate a problem or need from the perspective of a user, a business, and an app maker and then apply it to your design.
- Learn how user adoption fits with a successful solution design.
- Discover effective strategies for presenting to stakeholders, handling presentation issues, and communicating Business Applications designs.
In this module, you will:
- Learn about the different types of presentations.
- Discover how to handle issues that might occur during a presentation.
- Learn how to create presentations to communicate Business Applications designs.
- Explore the process of creating and maintaining Dynamics 365 system documentation for various audiences in this module.
In this module, you will:
- Learn how to create project documentation.
- Create documentation for the right audience.
- Use different modalities of documentation.
- Discover the importance of testing in building business applications with Dynamics 365, including types of tests and automation usage.
In this module, you will:
- Discover the different types of testing.
- Learn how to transform user stories and requirements to test cases.
- Conceptualize how to use automation for testing.
- Explore the application of Application lifecycle management (ALM) in Dynamics 365 projects, learn participation in ALM processes, and understand different environments.
In this module, you will:
- Discover how ALM is applied to Dynamics 365 projects.
- Learn how to participate in the ALM processes.
- Conceptualize how to use the different types of environments for ALM.
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Syllabus
- Design the Dynamics 365 deployment
- Introduction
- Questions
- Design for users
- Need versus nice-to-have
- Design your solution
- User adoption
- Assignment
- Check your knowledge
- Summary
- Present Business Applications designs to stakeholders
- Introduction
- Types of presentations
- Considerations for presentations
- Functional overview presentations
- Design review presentations
- Other ways to communicate with customers
- Meetings
- Informal meetings
- Assignment
- Check your knowledge
- Summary
- Document your Dynamics 365 solution for the customer
- Introduction
- System documentation
- User documentation
- Assignment
- Check your knowledge
- Summary
- Test your Dynamics 365 implementation
- Introduction
- Who does the testing
- Types of tests
- Functional testing
- Non-functional testing
- Define test cases and scripts
- Assignment
- Check your knowledge
- Summary
- Application lifecycle management for Dynamics 365
- Introduction
- Common ALM concepts and terms
- Your role in ALM
- Customer engagement apps environments
- Finance and operations apps environments
- Dynamics 365 Business Central environments
- Continuous integration and continuous deployment
- Assignment
- Check your knowledge
- Summary