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- Discover skills and techniques to be an effective Dynamics 365 functional consultant by understanding your customer.
In this module, you will:
- Discover various ways of getting to know your customer and their industry.
- Learn how a roadmap helps give vision to a project.
- Get testimonies from industry professionals about their experiences with customers.
- Explore the importance of accessibility in technology, learn about Microsoft's approach, and discover tools for improvement.
In this module, you'll:
- Explore how accessibility can impact users and makers.
- Learn how Dynamics 365 and other Microsoft products handle accessibility.
- Discover how minor changes can make a substantial difference for accessibility.
- Learn more about tools that can help determine accessibility.
- Discover effective techniques for collecting and evaluating project requirements to enhance solution building for Dynamics 365.
In this module, you will:
- Discover the benefits of good project requirements.
- Learn how to evaluate requirements to fit with Dynamics 365 apps.
- Identify and refine poorly constructed requirements.
- Discover how to implement business applications effectively, using techniques like shadowing and mapping processes into Dynamics 365.
In this module, you will:
- Learn about the processes by using the shadowing technique.
- Learn how to identify the milestones in a process.
- Explore the different options for mapping a process into Dynamics 365.
- Learn from industry professionals about their experiences with customer business processes.
- Discover how to accurately capture customer needs, lead requirement sessions, and identify functional and non-functional requirements for Microsoft Power Platform and Dynamics 365.
In this module, you will:
- Learn about leading requirement capture sessions.
- Learn about functional and non-functional requirements.
