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Microsoft

Learn the fundamentals of Dynamics 365 projects

Microsoft via Microsoft Learn

Overview

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  • Discover the role of a Business Applications professional, explore Dynamics 365 community resources, and learn about relevant certifications.

    In this module, you will:

    • Learn about the path to success as a Business Applications professional.
    • Discover the Dynamics 365 community and its resources.
    • Explore the certifications that are available for Dynamics 365 professionals.
  • Explore how Dynamics 365 business applications simplify CRM and ERP systems, aiding digital transformation for organizations.

    In this module, you will:

    • Learn how businesses use technology to transform.
    • Discover the value of Dynamics 365 apps.
    • Learn how business applications can work with other technology.
  • Discover the complexities of implementing Dynamics 365 projects, understanding team roles and the importance of coordination.

    In this module, you will:

    • Identify the project team members and customer stakeholders.
    • Learn about the role of a consultant on a project team.
  • Explore the importance of adopting an implementation methodology for successful Dynamics 365 projects, including common types and approaches.

    In this module, you will:

    • Learn about the importance of applying an implementation approach.
    • Discover the common types of implementation methodologies that are used on Dynamics 365 projects.
    • Explore different implementation approaches for different Dynamics 365 applications
  • Explore the capabilities, deployment options, and potential integrations of Dynamics 365 business applications.

    In this module, you will:

    • Learn about the high-level capabilities of different Dynamics 365 apps.
    • Discover the different types of deployments.
    • Learn about potential integrations and integration types.

Syllabus

  • Introduction to becoming a business applications professional
    • Introduction
    • Ensure your success
    • Assignment – Explore the professional community
    • Assignment - Guided tours
    • Check your knowledge
    • Summary
  • Digitally transform with Dynamics 365
    • Introduction
    • Digital feedback loop
    • Introduction to Dynamics 365 apps
    • Microsoft Power Platform
    • Microsoft 365/Modern Workplace
    • Other products
    • Connected ecosystem
    • Explore the possibilities
    • Put it together
    • Microsoft Cloud Partner Program
    • Assignment
    • Check your knowledge
    • Summary
  • Get to know the project team for Dynamics 365 implementations
    • Introduction
    • Project team members
    • Customer roles
    • Your role on a project
    • Assignment
    • Check your knowledge
    • Summary
  • Determine the implementation approach for your Dynamics 365 project
    • Introduction
    • Project methodology
    • Project phases
    • Microsoft Dynamics Lifecycle Services
    • Assignment
    • Check your knowledge
    • Summary
  • Discover the Dynamics 365 landscape
    • Introduction
    • Capabilities of business applications
    • Dynamics 365 with other Microsoft technologies
    • Deployment options
    • Integration
    • Assignment
    • Check your knowledge
    • Summary

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