Organization Communication

Introduction

• Communicate effectively in your organization

1. Communication Planning

• Communication is vital
• Communication model
• Communication assessment
• Communication purpose

2. Communication Stakeholders

• Communication receivers
• Practice and apply: Receivers
• Communication senders
• Practice and apply: Senders
• Communication barriers and mental filters
• Practice and apply: Mental filters

3. Communication Message

• Communication message: Focus
• Communication message: Frame
• Practice and apply: Message
• Communication feedback
• Practice and apply: Feedback

4. Communication Channels

• Select a communication channel
• Communicate in meetings
• Practice and apply: Channels

5. Communication Context

• Communication context
• Ethical communication
• Crisis communication
• Practice and apply: Context

Conclusion

• Next steps