Staffing for Support Staff Course

Module 1: Federal Human Resources Management

• Exploring the federal HRM systems model and the relationship among various HRM functions.
• Understanding merit system principles, prohibited personnel practices, and their application in recruitment.
• Explaining equal employment opportunity (EEO) laws and labor-management relations within federal HRM.
• Identifying federal agencies and functions responsible for HRM oversight and compliance.

Module 2: Laws, Rules, Regulations, and Policies

• Researching Title 5, Code of Federal Regulations (5 CFR), and OPM guidelines to understand legal and regulatory requirements.
• Applying federal employment policies and interpreting requirements for career tenure, probationary periods, and reinstatement eligibility.
• Understanding veterans' preference rules and applying them to recruitment processes.

Module 3: Recruitment and Staffing

• Distinguishing between competitive and excepted service positions in the federal government.
• Identifying strategies and processes for filling vacancies through competitive examining, including category rating and numeric rating.
• Assessing and improving vacancy announcements for clarity and completeness.

Module 4: Finding the Right Person at the Right Time for the Right Job

• Developing strategies for identifying a high-quality workforce that fits the job requirements.
• Understanding the process of merit promotion and in-service placement actions to improve staffing effectiveness.

Module 5: Selecting the Right Person at the Right Time for the Right Job

• Analyzing qualifications and eligibility for selecting candidates based on merit-based assessments.
• Developing effective assessment tools using job analysis methodologies and behavioral event techniques in employment interviews.