This course helps mid-level program and project managers strengthen leadership and team management skills, focusing on motivation, conflict resolution, and decision-making to drive results aligned with FAC-P/PM Mid-Level certification standards.
Overview
Syllabus
Module 1: Leading Project Teams
- Establish vision, norms, and psychological safety.
- Reinforce accountability and ownership of outcomes.
- Tune leadership style to team needs.
Module 2: Building Networks & Professional Relationships
- Map influence and stakeholder power dynamics.
- Use persuasion and principled negotiation to gain commitments.
- Maintain relationships across organizational boundaries.
Module 3: Managing Conflict
- Identify root causes and choose an appropriate response style.
- Facilitate difficult conversations that preserve trust.
- Turn disputes into opportunities for learning and improvement.
Module 4: Making Decisions
- Balance speed and rigor using structured decision frameworks.
- Apply ethical and risk lenses to ambiguous choices.
- Communicate decisions and rationale clearly.
Module 5: Coaching for Success
- Use simple coaching models to grow capability.
- Deliver actionable feedback and measure progress.
- Create stretch opportunities aligned to individual and team goals.
Module 6: Creativity & Innovation
- Encourage experimentation and low-risk pilots.
- Convert ideas into implementable improvements.
- Build mechanisms to sustain innovation.