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Coursera

Talent Management and Employee Relations

HRCI via Coursera

Overview

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This course examines how senior HR professionals build integrated talent management systems that connect workforce strategy, analytics, and long-term planning to organizational performance. You will explore how needs assessment, instructional design, delivery methods, and evaluation practices support effective, inclusive learning programs across the organization. The course also covers how performance enablement, employee engagement, and development practices drive leadership growth and workforce effectiveness, including feedback systems, career development tools, and leadership pipeline strategies. You will examine how ethical decision-making, offboarding practices, labor relations, and collective bargaining support trust, fairness, and organizational stability across the employee lifecycle. By the end of this course, you will be able to: Connect integrated talent management and analytics to organizational performance and planning. Apply training needs assessment, instructional design, and evaluation to learning programs. Use performance enablement, engagement, and development practices to strengthen workforce effectiveness. Apply ethical practices, offboarding, and labor relations strategies to support organizational stability.

Syllabus

  • Talent Management Strategy
    • In your first module, you will examine how integrated talent management connects workforce strategy with organizational goals. You will also explore how data, feedback, environmental insights, and ethical analytics guide talent decisions and support agility, performance, and long-term advantage.
  • Training Needs, Design, and Evaluation
    • In this module, you will explore how needs assessments shape training priorities and program design. You will evaluate instructional models and delivery methods that support inclusive experiences and analyze how feedback and training metrics guide program improvements.
  • Employee Performance and Growth
    • In this module, you will examine how performance goals, feedback, and development practices foster employee growth. You will also consider how employee listening strengthens engagement, while development and leadership practices build readiness and support organizational continuity.
  • Employee Relations and Labor Strategy
    • In your final module, you will investigate how organizations manage ethical decisions, employee exits, and labor relationships. You will also assess how legal frameworks, key stakeholders, bargaining practices, and dispute resolution approaches support collaboration and organizational stability.

Taught by

Nancy Tawadros and Brad Boyson

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