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Coursera

Employee Engagement and Organizational Performance

HRCI via Coursera

Overview

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Learn how to create the conditions where employees thrive and organizations perform at their best. In this course, you will explore the full employee lifecycle, from managing transitions and setting behavioral expectations to implementing performance management systems and driving meaningful engagement. You will examine how HR professionals use coaching, surveys, and feedback tools to build accountability, support growth, and strengthen workplace culture. This course gives you practical strategies to improve the employee experience and connect people practices to organizational outcomes. By the end of this course, you will be able to: Describe HR's role in managing the employee lifecycle, including termination approaches and legal considerations for defensible separation decisions Explain how human relations concepts, behavioral expectations, and inclusivity strategies shape organizational culture and employee accountability Explain how performance management systems, evaluation methods, and performance tools align employee behavior with organizational goals Describe how engagement tools, surveys, and coaching techniques support meaningful feedback and employee growth

Syllabus

  • Employee Lifecycle Management
  • Performance Management
  • Driving and Sustaining Employee Engagement

Taught by

Taylor Jones

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