Overview

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This course is designed for new managers, first-time team leaders, supervisors, and professionals transitioning from individual contributor roles into people-management responsibilities. It is also relevant for early-career managers who want to strengthen their resilience, manage workplace pressure more effectively, and support the well-being and performance of their teams. The course introduces the key sources and effects of workplace stress, with a focus on the challenges faced by new managers. Learners will explore the relationship between stress and performance, the foundations of resilience, and practical well-being approaches such as the PERMA model, stress regulation, box breathing, cognitive reframing, and personal resilience planning. By the end of this course, learners will understand how to recognise and manage their own stress, identify signs of stress and burnout in team members, provide appropriate support while maintaining professional boundaries, and create healthier team conditions through workload balance, prioritisation, effective meetings, workplace boundaries, and sustainable work practices.

Syllabus

Understanding Workplace Stress and Managerial Resilience

This module introduces the foundations of workplace stress and resilience for new managers. Learners will explore how stress develops, why new managers are especially exposed to pressure, and how stress affects both individual performance and team dynamics. The module also introduces resilience and the PERMA model as practical foundations for well-being and effective leadership.

Personal Stress Regulation and Resilience Planning

This module focuses on practical strategies that help new managers regulate stress and remain calm under pressure. Learners will explore stress regulation, box breathing, cognitive reframing, and personal planning as tools for restoring focus, improving self-control, and responding more constructively to challenging situations.

Supporting Team Well-Being and Sustainable Performance

This module helps new managers support team members while maintaining healthy boundaries and sustainable work practices. Learners will explore how to recognise signs of stress and burnout, support employees under pressure, distribute workloads fairly, set priorities, organise work effectively, and model behaviours that promote resilience and well-being across the team.