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Psychological Safety: An Imperative for High-Performing Teams (Live Online)

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Overview

Psychological Safety: An Imperative for High Performing Teams

Some of business’s greatest innovations originated from people willing to think out of the box and take a gamble on an “unlikely” idea.  Unfortunately, most of us find it a challenge to be open, think creatively, and take risks for fear of being criticized, judged, or even laughed at. That’s why psychological safety is a far more powerful tool than its name might suggest.    

This course will help you become familiar with the elements of psychological safety and how they relate to trust, high-performing teams and innovation. You’ll also learn how to apply psychological safety in your organization through a special capstone exercise. 

Who Should Attend

  • Leaders
  • Managers
  • Team Leads
  • HR professionals
  • Decision makers
  • Other stakeholders across job functions who need to create an open and accepting culture for greater success

How You Will Benefit

  • Learn what comprises psychological safety, as well as the business imperative for it 
  • Recognize the high-level science and research behind psychological safety 
  • Enhance your understanding of healthy conflict and its value in fostering psychological safety 
  • Experience how to build connection rapidly and with ease among team members 
  • Gain more skill in utilizing courageous conversations 
  • Recognize the mindsets and behaviors that impact psychological safety 
  • Review case studies of organizations with high and low levels of psychological safety 
  • Develop greater confidence creating environments that foster increased trust, belonging, and risk-taking, leading to higher levels of innovation, satisfaction, and performance 
  • Practice using interpersonal skills to develop a climate of high psychological safety 
  • Take ownership of supporting a culture of psychological safety 

What You Will Cover

  • Defining psychological safety and discussing its benefits 
  • Exploring the impact when psychological safety is not part of your team and organizational culture  
  • Learning how remote and flexible work influence psychological safety 
  • Discussing the people and business imperative for psychological safety 
  • Exploring strategies to effectively engage all voices and manage diverse perspectives 
  • Creating emotionally and socially intelligent practices to foster psychological safety 
  • Identifying the behaviors that make us feel more psychologically secure 
  • Influencing power structure drivers to develop a workplace of psychological safety  
  • Exploring 3 crucial concepts in relation to psychological safety: trust, risk and vulnerability 
  • Developing strategies for effective feedback delivery and healthy conflict management 
  • Providing feedback to positively reinforce behaviors and celebrate success 
  • Creating psychological safety in a virtual environment 
  • Capstone Activity: Taking ownership of helping to develop a culture of psychological safety

Taught by

American Management Association

Reviews

4.6 rating at CourseHorse based on 8 ratings

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