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Microsoft Outlook Level II (Live Online)

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Overview

Develop advanced proficiency in managing your email messages and calendar systems within Microsoft Outlook Level II. Master the creation of email rules and filters that automatically sort incoming messages and substantially reduce the time you spend on email management. Using the calendar application, you'll learn how to effectively import and export contact information and design professional electronic business cards for professional communication. Throughout Microsoft Outlook Level II, you'll gain a thorough understanding of critical file settings, ensuring you understand how to properly archive important email files and preserve essential attachments.

Microsoft Outlook Level II builds substantially on foundational knowledge from Microsoft Outlook Level I, introducing advanced functionalities designed to accelerate your productivity. You'll develop expertise in critical collaborative team tasks, including sharing your calendar with colleagues, distributing your contacts, and granting access to your email files to authorized users. After successful completion of this course, you'll master how to create automatic responses for incoming emails and establish automated replies for meeting requests.

Earn Professional Certification:

Microsoft Outlook Level II comprehensively covers the advanced topics required for earning the Microsoft Office Specialist (MOS) Certification in MS Outlook 2016. For customer service teams, executive assistants, and professionals who depend heavily on email communication, obtaining this certification demonstrates your capability to manage email efficiently and professionally. Contact us to begin the process of earning your Microsoft Office Specialist Certification in Outlook 2016.

Complimentary Retake Option:

You may retake Microsoft Outlook Level II at no additional cost within six months following your initial enrollment.

Required Prerequisites:

Students must demonstrate Outlook proficiency equivalent to the knowledge covered in our Microsoft Outlook Level I course before enrolling.

Detailed Course Overview and Topics:

  • Modifying messages and configuring global application options
  • Organizing, conducting searches within, and managing messages
  • Maintaining and managing your mailbox
  • Automating and streamlining message management tasks
  • Configuring calendar settings and parameters
  • Organizing and managing contacts and contact groups
  • Managing activities and tasks within Outlook
  • Sharing workspaces and resources with colleagues
  • Managing and organizing Outlook data files

Please CLICK HERE for the Detailed Course Syllabus

Learn additional details about Microsoft Outlook Level II through NYC Career Centers.

Taught by

NYC Career Centers

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