This course empowers people managers to strengthen team performance by understanding and improving employee engagement. Learners will explore the drivers of engagement, interpret survey results with confidence, commit to the core responsibilities of leading engagement efforts, and recognize the critical impact of timely follow-through.
Overview
Syllabus
- Unit 1: The Power of Employee Engagement
- Better Business Outcomes Through Engagement
- How Engagement Fuels Performance
- Championing Employee Engagement Conversations
- Unit 2: How Engagement is Measured
- Elements of Engagement
- Explaining Employee Engagement Surveys
- Engagement Survey Results Discussion
- Unit 3: Honoring the Manager Contract
- The Manager Contract
- Manager Contract Commitments in Action
- Rethinking Past Engagement Efforts
- Unit 4: The Consequences of Not Taking Action
- The Consequences of Inaction
- Acting on Engagement Feedback
- Rebuilding Trust After Team Feedback