This course empowers people managers to strengthen employee engagement through confident, skillful conversations about survey results. Learners will frame the engagement conversation thoughtfully, set a tone of trust at kickoff, facilitate open team dialogue to uncover shared insights, and avoid common discussion pitfalls that undermine action.
Overview
Syllabus
- Unit 1: Frame the Engagement Conversation with Trust
- Explain the Why Before the Meeting
- Meeting Agenda Checklist
- Set the Stage for Team Survey Discussions
- Unit 2: Kickoff the Meeting with Openness
- Model Openness with Insights
- Prepare to Facilitate, Not Dominate
- Leading Open Team Discussions
- Unit 3: Facilitate Shared Understanding
- Meaning Mapping for Survey Questions
- Clarifying Team Support and Growth
- Career Growth Conversation Mastery
- Unit 4: Avoid Common Manager Discussion Traps
- Common Manager Traps
- Avoiding Manager Discussion Traps
- Leading Team Engagement Survey Discussions