Strengthen your ability to coach reps for long-term development and ownership. Learn to spot coaching opportunities, ask powerful questions, empower autonomy, and sustain growth through consistent follow-up.
Overview
Syllabus
- Unit 1: Recognizing Coachable Moments
- Identifying Coachable Moments
- Actioning Asynchronous Coachable Moments
- Curiosity Driven Coaching Conversations
- Unit 2: Deliver Constructive Feedback
- Specifying Feedback with SBI
- Providing Measurable and Actionable Feedback
- Prioritization and Supportive Leadership Conversations
- Unit 3: Navigating Difficult Growth Conversations
- Reframing Feedback to Reduce Defensiveness
- Balancing Assertive and Respectful Coaching
- Mastering Difficult Conversations with Top Performers
- Unit 4: Facilitate Independent Problem-Solving
- Coaching the Question
- Guiding Your Team With Problem Solving
- Empowering Team Member Growth