Develop a coaching mindset to unlock your team’s potential. Learn when to coach vs. direct, foster psychological safety, and shift from solving problems to guiding growth through everyday conversations.
Overview
Syllabus
- Unit 1: Understanding the Role of a Coach
- Outlining Your Coaching Approach
- Fostering Psychological Safety
- Coaching Conversations for Team Growth
- Unit 2: Creating and Sustaining Team Psychological Safety
- Modeling a Psychologically Safe Work Environment
- Reaffirming Mistakes as a Part of Learning
- Coaching Effectively After a Setback
- Unit 3: Knowing When to Coach Versus When to Direct
- Distinguishing Coaching vs. Directing
- Coaching or Directing Under Pressure
- Coaching or Directing for Confident Problem-Solving
- Unit 4: Recognizing Coachable Moments
- Determining What Makes a Coachable Moment
- Documenting Coachable Moments
- Coaching Conversations for Team Growth