Introduction to Agile Coaching

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Go to class

Provider

Coursera
Pricing

Paid Course
Languages

English
Certificate

Paid Certificate Available
Duration & workload

17 hours 14 minutes
Sessions

On-Demand
Subtitles

English

Found in

Part of

Agile Coaching Essentials

Overview

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This self-paced course defines the skills, benefits, and purpose of agile coaching. You'll understand the role of coaching in helping organizations navigate change as they pursue enterprise agility. You'll also explore how agile coaching differs from roles in project management and professional coaching while learning essential practices in facilitation, mentoring, self-mastery, and ethical decision-making. Through practical scenarios and reflective exercises, you'll strengthen your ability to foster psychological safety, navigate complex team dynamics, and help others unlock their potential. By the end of the course, you'll be able to approach team and organizational challenges with confidence. What makes this course unique is its focus on real-world applicability across industries. You won't just learn what agile coaching is. You'll discover how to apply it in real-world contexts so that you can have a meaningful impact on team and organizational performance. This course was designed by agile coaching experts and shows you how to utilize the Agile Coaching Growth Wheel, a tool to assess your strengths and weaknesses and develop a plan for growth and improvement. The wheel represents the many skills of agile coaching, including facilitation, teaching, mentoring, and leading.

Syllabus

Introduction Video
What is Agile Coaching

In this module, we'll enter world of agile coaching, exploring its core principles and how it differs from other roles like project management and professional coaching. We'll discover how agile coaching is deeply rooted in agile values and practices and identify the key characteristics that make an agile coach truly successful. You'll join me, Rae, as I guide a team at InsureSwift through their agile transformation. We'll navigate the challenges and opportunities together, learning how to empower teams, foster collaboration, and deliver real customer value. This course was created with expertise from Mark Summers (CST®, CEC) and Scott Dunn (CST®, CEC).

The Agile Coach

An agile coach embodies agile and lean practices. In this module, you'll learn how to use different coaching techniques to help teams navigate toward agile transformation. Welcome to The Agile Coach, where Rae, our agile coach, gets to work with the InsureSwift team. Can she help this team heal after their first bad experience with agile and move forward toward transformation?

Navigating the Agile Coaching Growth Wheel

Agile coaches need to be able to self-assess their skills in order to grow personally and professionally. In this module, you’ll learn how to continuously use the Agile Coaching Growth Wheel as a self-assessment tool to identify your strengths and opportunities for growth. Follow Rae and the InsureSwift team through each area of the growth wheel. From the initial meeting with Rae and the rest of the InsureSwift team, Janelle is still trying to figure out how Rae was able to move the pendulum with Leo. He’s been consistently resistant to change and was not happy when Marco decided to bring in a new agile coach. But Rae changed all that. Janelle is determined to figure out how Rae was able to create even the slightest bit of change in someone who is so against it.

The Coaching Presence

Welcome to The Coaching Presence! Agile coaches need to cultivate a coaching presence that combines attentiveness, empathy, and belief in their clients' potential. By helping clients uncover underlying assumptions and celebrating their progress, coaches empower individuals to grow and contribute effectively within the Agile environment. In this module, you'll explore the key elements of a coaching presence which includes cultivating genuine empathy, support, and encouragement and demonstrating curiosity during the coaching process. You'll discover how to project a confident, grounded and neutral demeanor that inspires trust and psychological safety and how to celebrate the wins. In this module, Rae, our agile coach, is continuing her work with the InsureSwift team. Can she help this team heal after their first bad experience with agile and move forward toward transformation? Watch as she embodies the coaching presence using different coaching techniques to help the team move forward.

Self Mastery

To be an effective agile coach, you must first master yourself. In this module, you will discover how to develop emotional intelligence, self-care strategies, and resilience to sustain your well-being and foster continuous growth on your own agile journey.

Ethical Considerations in Agile Coaching

As an agile coach, you navigate complex situations and relationships. Upholding ethical principles at all times is the foundation on which you build trust and sustainable agile adoption. In this module, you will explore an agile coaching code of ethics and key considerations like confidentiality, impartiality, and professional development, equipping you to make sound decisions and maintain integrity in your agile coaching practice.

Case Study

Now that you have completed all of the Introduction to Agile Coaching modules, this is your chance to apply what you’ve learned about the Agile Coaching Growth Wheel, coaching presence, and ethical principles. Hone your coaching skills and reflect on your performance and development as you follow the InsureSwift team through their next challenge.