Gain practical tools to recognize, address, and resolve conflict with accountability and composure. Build a culture of open dialogue, shared learning, and resilient team dynamics.
Overview
Syllabus
- Unit 1: Recognizing Conflict Early
- Identifying Early Signs of Escalating Emotions
- Facilitating Open Team Conversations
- Successfully Resolving Persistent Conflict
- Unit 2: Facilitating Healthy Resolution
- Finding a Way Forward Through Team Conflict
- Encouraging Accountability in High-Tension Scenarios
- Coaching Your Team to Effective Resolution
- Unit 3: Rebuilding Team Dynamics Post-Conflict
- Re-establishing Team Norms After Conflict
- Rebuilding Fractured Trust After Team Conflict
- Celebrating Shared Learning
- Unit 4: Modeling Calm, Clear Leadership
- Leading Through Project Change Conversations
- Leading Through Conflict with Composure
- Encouraging Strong Collaboration Through Resolution