Class Central is learner-supported. When you buy through links on our site, we may earn an affiliate commission.

CodeSignal

Achieving Tactical Empathy

via CodeSignal

Go to class Write review

Overview

"Never Split the Difference" by Chris Voss advocates for using tactical empathy to leverage negotiations effectively. The course outlines practical techniques that help uncover emotions, foster understanding, and create breakthroughs necessary for successful interactions.

Syllabus

  • Unit 1: Achieving Tactical Empathy
    • Practicing Tactical Empathy Techniques
    • Mastering Tactical Empathy Skills
    • Sharing Tactical Empathy in Negotiations
  • Unit 2: Driving That's Right
    • Cultivating Client Connection Skills
    • Achieving Genuine Client Understanding
    • Driving Mutual Understanding with IT
  • Unit 3: Creating Emotional Anchors in Negotiations
    • Practicing Emotional Anchors in Negotiations
    • Mastering Emotional Anchors in Negotiations
    • Sharing Emotional Anchors in Negotiations
  • Unit 4: Building Rapport
    • Building Rapport in Negotiations
    • Building Rapport with Strategic Empathy
    • Building Rapport and Client Relationships

Reviews

Start your review of Achieving Tactical Empathy

Go to class

Never Stop Learning.

Get personalized course recommendations, track subjects and courses with reminders, and more.

Sign up for free
Someone learning on their laptop while sitting on the floor.