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The University of Nottingham

Allyship and Bystander Intervention in Healthcare

The University of Nottingham via FutureLearn

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Overview

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Address discrimination in the workplace and foster inclusive health spaces

Despite significant progress in promoting equality, high levels of discrimination persist within healthcare settings, undermining workplace morale, professional development, and the quality of care provided.

Addressing these challenges is crucial to creating a healthier, more inclusive environment for all. Join the University of Nottingham to gain the tools to address discrimination head-on and promote positive change.

Over four effective weeks, you’ll gain bespoke and evidence-based training to become an active clinical bystander.

Explore allyship and active bystanding

You’ll begin this course by understanding the significance of allyship and active bystanding, particularly in healthcare contexts.

You’ll explore how both promote supportive and equitable work environments and actively challenge discrimination head-on.

Understand the culture of healthcare and its impact

Next, you’ll gain a deeper understanding of the culture within healthcare settings, focusing on how psychological safety and kinship shape a positive workplace culture.

You’ll then reflect on the importance of enabling allyship in healthcare teams and the broader community, seeing how this can enhance collaboration and improve patient care.

Apply practical models for better workplace safety

Finally, you’ll learn to apply the 5Ds model and other strategies for intervening effectively in discriminatory situations.

You’ll practice assessing various scenarios, selecting the best approach to make a positive impact, and building your confidence as an active bystander in healthcare.

Through reflection, you’ll be ready to contribute to creating a more inclusive environment which you’re a part of.

This course is ideal for professionals in healthcare settings, including managers, team leaders, and HR personnel, who are looking to enhance their understanding of workplace discrimination and develop strategies for creating more inclusive and supportive environments.

It’s also suitable for anyone interested in fostering positive change within their organisations and promoting a culture of respect and equality.

Syllabus

  • Introduction to allyship and active bystanding
    • Welcome to the course
    • Psychological safety in learning
    • Hello, my name is....
    • The Joy of Practice
    • Defining discrimination and understanding its impact
    • The lived experience of staff and students
    • Concepts of allyship and active bystanding
    • Summary of Week One
  • The Culture of Healthcare: Kinship and Intelligent Kindness
    • The Culture of Healthcare
    • Kinship and kindness in society and in healthcare
    • Intelligent Kindness
    • What is an ally? Who needs them?
    • Enablement
    • Summary of week 2
  • The 5Ds - A model for practical steps in being an active bystander
    • The origins of being an active bystander
    • The 5Ds and The Clinical Active Bystander model
    • What's your experience of intervention in discrimination?
    • Assessing the Situation
    • Direct and Distract
    • Delay
    • Delegate and Document
    • Using the 5Ds and Final Reflections
    • Summary of Week Three
  • Beyond the 5Ds and regulatory context
    • Challenges and when the 5Ds don't work
    • The 6th D - Discuss
    • Reputational damage versus reputational enhancement
    • Supporting those subjected to discrimination
    • Reporting and resolution
    • Regulatory context
    • Moving forward
    • Course summary and final reflections

Taught by

John Frain

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