Relationship Management Courses and Certifications

Relationship Management

434 ratings at Coursera

Build and sustain professional relationships at work: coach and counsel team members, give and receive feedback, manage conflict, grow power and influence, and run effective meetings.

• Coursera
• 6 weeks, 4 hours a week
• Self-Paced
• Paid Course

Starweaver

Relationship Management and Business Development

265 ratings at Coursera

Learn to identify high-potential clients and partners, segment target markets, network proactively, and build trust through active listening, empathy, cross-selling, and a personal action plan.

• Coursera
• 4 hours 33 minutes
• Self-Paced
• Paid Course

The Arts and Science of Relationships: Understanding Human Needs

5 ratings

Learn the SSLD approach to relationships: assess needs, circumstances, characteristics and capacity, sharpen listening and expression skills, and handle relationship problems, transitions and endings.

• Coursera
• 6 weeks, 5 hours a week
• Self-Paced
• Paid Course

Customer Relationship Management

8 ratings

Learn to develop customer relationships through a deepened understanding of the concepts and best practices of CRM.

• edX
• 6 weeks, 3-5 hours a week
• Self-Paced
• Free Online Course (Audit)

CRM: Customer Relationship Management

4207 ratings at Udemy

Practical Ideas To Generate Sales, Loyalty And Repeat Business Fast

• Udemy
• 1 hour 40 minutes
• Self-Paced
• Paid Course

Starweaver

Customer Relationship Management

290 ratings at Coursera

Apply CRM strategies to raise customer satisfaction and retention: design loyalty programs, segment customers, measure sentiment with key metrics, and select CRM tools and automation.

• Coursera
• 2 weeks, 2 hours a week
• Self-Paced
• Paid Course

Relationship Management in Corporate Banking

2999 ratings at Udemy

How to acquire and manage successful Corporate Client Relationships in Corporate Banking

• Udemy
• 6 hours 21 minutes
• Self-Paced
• Paid Course

MLOps.community

Agentic Relationship Management - Building AI for Complex Personal and Professional Networks

Explore agentic relationship management to navigate complex personal and professional networks in the digital age.

• YouTube
• 10 minutes
• Self-Paced
• Free Video

HubSpot Career Certificate

Strategic Customer Relationship Management & Sales Technique

24 ratings at Coursera

Learn inbound sales and sales enablement, manage leads and build sales reports in HubSpot, and organize teams for frictionless selling.

• Coursera
• 12 weeks, 10 hours a week
• Self-Paced
• Paid Course
• 5 courses

Career Certificate

Microsoft AI-Powered Sales & Relationship Management

24 ratings at Coursera

Learn to apply Microsoft Copilot and Dynamics 365 across sales workflows: prospecting, CRM integration, sales presentations, proposal development, and customer retention.

• Coursera
• 16 weeks, 10 hours a week
• Self-Paced
• Paid Course
• 4 courses

Emotional and Social Intelligence

1682 ratings at Coursera

Assess your emotional and social intelligence across its four quadrants: practice self-regulation and the pause, tell empathy from sympathy, and build workplace relationships through better listening.

• Coursera
• 4 weeks, 3 hours a week
• Self-Paced
• Paid Course

EDUCBA

Customer Relationship Management with Case Study

13 ratings at Coursera

Build CRM strategy through a case study: run observations, geo-profiling and CRM audits, apply PESTLE and SWOT, and use Sales Force, Marketing and Service Automation.

• Coursera
• 3 weeks, 2 hours a week
• Self-Paced
• Paid Course

Money Management for Couples

11 ratings at CreativeLive

Manage money as a couple through open communication, shared planning, and a practical system built around both partners’ strengths.

• CreativeLive
• 15 hours 24 minutes
• Self-Paced
• Paid Course

Powershift: Global Book Tour Event

2 ratings at CreativeLive

Powershift: Global Book Tour Event with Daymond John, Chase Jarvis

• CreativeLive
• 1 hour 21 minutes
• Self-Paced
• Paid Course

Advanced Customer Relationship Management

Build advanced client retention programs, run needs assessments, craft persuasive proposals and presentations, and manage customer success using CRM data, Microsoft Dynamics 365, and Copilot.

• Coursera
• 4 weeks, 5 hours a week
• Self-Paced
• Paid Course