IT Support Courses and Certifications

Annual Campaigns: Building a Case for Support

52 ratings at Coursera

Comprehensive overview of annual giving programs, covering terminology, solicitation channels, and donor types. Learn to craft appeals, build portfolios, and implement multi-channel strategies for successful campaigns.

• Coursera
• 16 hours 35 minutes
• Self-Paced
• Paid Course

Anatomy & Physiology: Support & Movement

30 ratings at Coursera

Explore skeletal and muscular systems, focusing on structure, function, development, and disease. Gain in-depth knowledge of bones, joints, and muscles for a comprehensive understanding of human support and movement.

• Coursera
• 11 hours 59 minutes
• Self-Paced
• Paid Course

Marketing Research: support your marketing decisions

3759 ratings at Udemy

Discover the extra advantage of any Business. A practical step by step guide to Marketing Information and Research.

• Udemy
• 11 hours 18 minutes
• Self-Paced
• Paid Course

Managing Stress - From Social Support to Hypnosis

6 ratings

Explore stress management techniques including hypnosis and social support with cancer survivors and a psychiatry expert, offering practical coping strategies for challenging times.

• YouTube
• 59 minutes
• Self-Paced
• Free Video

Customer Support Skills

3624 ratings at Udemy

Get trained in the basic skills required to be successful in customer support

• Udemy
• 39 minutes
• Self-Paced
• Free Online Course

Emergency Life Support | First Aid Training

3614 ratings at Udemy

Learn important life saving first aid. Treatment of major illness and injuries

• Udemy
• 2 hours 16 minutes
• Self-Paced
• Paid Course

Soft Skills for Support Agents | IT | Customer Support

2869 ratings at Udemy

Everyone can benefit from better soft skills | De-Escalation | Expectations | Empathy | Active Listening

• Udemy
• 2 hours 13 minutes
• Self-Paced
• Paid Course

Culture | How to Support Team Culture

2697 ratings at Udemy

Understand how to create an atmosphere that has a sense of team for a diverse group of people

• Udemy
• 53 minutes
• Self-Paced
• Free Online Course

Coursera

Business Operations Support in Google Sheets

199 ratings at Coursera

Create a Google Sheet to manage customer requests, track employee workload, and monitor project status for small businesses. Learn to use forms, formulas, and automation for efficient operations management.

• Coursera
• 2 hours 10 minutes
• Self-Paced
• Paid Course

Technical Support (IT) Case Studies and Capstone

186 ratings at Coursera

Aplica conocimientos del Certificado Profesional de Soporte IT de IBM en casos prácticos. Mejora habilidades de resolución de problemas, comunicación y atención al cliente en entornos profesionales.

• Coursera
• 9 hours 59 minutes
• Self-Paced
• Paid Course

Customer Service & Support For Customer Service Executives

2329 ratings at Udemy

Customer Service Skills | Customer Support | Customer Experience | Manage Upset Customers | Customer Service Executive

• Udemy
• 2 hours 25 minutes
• Self-Paced
• Paid Course

Desktop IT Support Level 1 & 2 in real life (Troubleshooting

2125 ratings at Udemy

Learn everything in real life Troubleshooting for IT Help Desk , Helpdesk , IT Support , System Administration and IT

• Udemy
• 9 hours 13 minutes
• Self-Paced
• Paid Course

Coursera

Support Vector Machines in Python, From Start to Finish

162 ratings at Coursera

Build a Support Vector Machine classifier using scikit-learn and RBF Kernel to predict heart disease. Hands-on project using UCI Machine Learning Repository data, focusing on implementation and evaluation techniques.

• Coursera
• 1 hour 55 minutes
• Self-Paced
• Paid Course

Machine Learning and AI: Support Vector Machines in Python

1926 ratings at Udemy

Artificial Intelligence and Data Science Algorithms in Python for Classification and Regression

• Udemy
• 8 hours 59 minutes
• Self-Paced
• Paid Course

Tech Support Career Guide and Interview Preparation

143 ratings at Coursera

Comprehensive guide for aspiring tech support professionals, covering job search strategies, resume building, interview preparation, and career development in the IT support field.

• Coursera
• 9 hours 23 minutes
• Self-Paced
• Paid Course