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Cisco Networking Academy

Operating Systems Support

via Cisco Networking Academy

Overview

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Continue your learning journey by troubleshooting Windows, macOS, and mobile systems. Improve your customer service skills and prepare for entry-level IT support roles.

Syllabus

  • Operating Systems Support Introduction
  • Module 1: Troubleshooting the Windows Operating System
  • Module 2: Troubleshooting Linux and macOS
  • Module 3: Troubleshooting Mobile Devices and Applications
  • End of Course Survey
  • Operating Systems Support Course Final Exam

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