Conflict Resolution Courses and Certifications

Conflict Management Project

181 ratings at Coursera

Apply conflict management concepts to analyze and resolve a specific case, creating a comprehensive portfolio showcasing effective communication and resolution strategies.

• Coursera
• 5 hours
• On-Demand
• Paid Course

Introduction to Negotiation: A Strategic Playbook for Becoming a Principled and Persuasive Negotiator

11 reviews

Develop strategic negotiation skills through a framework for analyzing and shaping negotiations. Learn to make principled arguments, uncover underlying interests, and predict and influence competitive behavior.

• Coursera
• 1 day 9 hours 30 minutes
• On-Demand
• Paid Course

Conflict Transformation

456 ratings at Coursera

Explore conflict transformation techniques, analyze personal conflict styles, and learn practical tools for constructive engagement. Gain insights to turn conflicts into opportunities for positive change.

• Coursera
• 17 hours 20 minutes
• On-Demand
• Paid Course

Let’s Get Personal: Working with Personality Type

33 reviews

Effective leaders capitalize on their strengths & manage their weaknesses. Build your power skills by understanding the MBTI, personality type assessment, and how to use your type to your greatest advantage as an effective leader.

• edX
• 6 weeks, 2-3 hours a week
• On-Demand
• Free Online Course (Audit)

Negotiation and Conflict Resolution

Master workplace conflict resolution and negotiation through practical simulations, developing skills to craft persuasive solutions and design dispute resolution systems.

• GetSmarter
• 6 weeks, 8 hours a week
• 27th Apr, 2026
• Paid Course

Dealing with Difficult People

402 ratings at Udemy

Successful Strategies to Make Tough Conversations Easier

• Udemy
• 1 hour 4 minutes
• On-Demand
• Paid Course

Microcredential

Conflict Management For Everyone

72 ratings at Coursera

Develop skills to assess, manage, negotiate, and resolve conflicts in various settings, enhancing your ability to handle disputes effectively and find mutually beneficial solutions.

• Coursera
• 4 weeks, 10 hours a week
• On-Demand
• Paid Course
• 4 courses

Conflict Resolution and De-Escalation for Upset Customers

8664 ratings at Udemy

You'll learn diagnosis and resolution techniques for tense, sensitive conflicts with upset clients and customers

• Udemy
• 9 hours 50 minutes
• On-Demand
• Paid Course

Managing Conflict

22 ratings at Coursera

Do you want the best strategies for handling conflict in person, over the phone or in an email? Learn the skills to recognize and address conflicts from this Managing Conflict course!

• Coursera
• 7 hours 1 minute
• On-Demand
• Paid Course

Microcredential

Negotiation, Mediation and Conflict Resolution

2689 ratings at Coursera

This specialization is intended for managers - from business, public administration, international organizations or NGOs - who want to go beyond intuition and acquire proven tools to help them achieve greater success in negotiation.

• Coursera
• 4 weeks, 10 hours a week
• On-Demand
• Paid Course
• 4 courses

Assessing Conflict

18 ratings at Coursera

Do you struggle to recognize conflicts early enough? Do you need to learn about the ways you and others face conflict? Learn these skills and more from the Assessing Conflict course!

• Coursera
• 7 hours 9 minutes
• On-Demand
• Paid Course

Resolving and Transforming Conflict

14 ratings at Coursera

Do you struggle to find conflict solutions and follow through with them? Do you need to learn about responding to conflict? Learn these skills and more from the Resolving and Transforming Conflict course!

• Coursera
• 5 hours 23 minutes
• On-Demand
• Paid Course

Improving Your Conflict Competence

2326 ratings at LinkedIn Learning

Learn to respond to workplace conflict more effectively, by managing your emotions and engaging others constructively.

• LinkedIn Learning
• 47 minutes
• On-Demand
• Free Trial Available

Conflict Management: Mediation

6 ratings at edX

Learn the fundamentals of mediation as a conflict management strategy to effectively help others address their own conflicts.

• edX
• 8 weeks, 4-6 hours a week
• On-Demand
• Free Online Course (Audit)

Introduction to Conflict Management

9 ratings at edX

Learn the fundamentals about the psychological aspects of conflicts, get acquainted to conflict management strategies and identify your own conflict style.

• edX
• 8 weeks, 4-6 hours a week
• On-Demand
• Free Online Course (Audit)